Source evidence

Plugin don’t work

Toolbox for Asgaros Forum · support · 2022-12-03T13:28:00+00:00

Toolbox for Asgaros Forum plugin evidence original source source API

mixedsentiment

mediumseverity

0.84relevance

4replies

Evidence linked to opportunitycommercial context

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9.7% of this page's analysis has direct source links.

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Conversation

support

simonlepamplemousse resolved

hello, I installed asgaros forum installed Toolbox but the latter does not offer me to activate the options it asks me to install asgaros forums which is the case. I tried installing previous versions of asgaros forum but still with the same result. An idea? Thank you for your response and your help. Hi @simonlepamplemousse , I’ve just tested the Toolbox with the newest version of Asgaros Forum and didn’t get any problems. Did you just install the forum and the Toolbox or did you just update the plugins. hi @qualmy91 i just installed the 2 plugins. I tried too with other browsers or no cache (Cloudflare and Lite Speed Cache) but it’s still the same result @simonlepamplemousse Did you install Asgaros Forum manual? Can you please check that the directory in /wp-content/plugins of Asgaros Forum is only called ‘asgaros-forum’ without any version number. @qualmy91 Great ! I had actually installed manually from github. I hadn’t thought of that at all. very well seen. Thanks to you. All you have to do is watch and enjoy this little plugin that looks very nice

Commercial Context

Opportunity

support triage and conversation operations

Forum support operations workflow for reducing support load and keeping customer conversations moving

Buyer: support-heavy site owners, agencies, and community operators

Wedge: triage repeated forum threads, failed replies, knowledge gaps, and escalation workload

Investigate Pain card complete market

Analysis

heuristic-v1

Summary: Plugin don’t work: users show performance, missing feature, support pain that may indicate a product gap.

Evidence quote: Plugin don’t work hello, I installed asgaros forum installed Toolbox but the latter does not offer me to activate the options it asks me to install asgaros forums which is the case.

Affected feature: cache

performance missing feature support setup

Plugin

API

Toolbox for Asgaros Forum

1.0K active installs · 14.9K downloads · rating 100.0

asgarso forum forum toolbox ultimate member

Comments

4 shown

Dominik Rauch 2022-12-04T11:32:00+00:00

Hi @simonlepamplemousse , I’ve just tested the Toolbox with the newest version of Asgaros Forum and didn’t get any problems. Did you just install the forum and the Toolbox or did you just update the plugins.

simonlepamplemousse 2022-12-04T12:52:00+00:00

hi @qualmy91 i just installed the 2 plugins. I tried too with other browsers or no cache (Cloudflare and Lite Speed Cache) but it’s still the same result

Dominik Rauch 2022-12-04T13:41:00+00:00

@simonlepamplemousse Did you install Asgaros Forum manual? Can you please check that the directory in /wp-content/plugins of Asgaros Forum is only called ‘asgaros-forum’ without any version number.

simonlepamplemousse 2022-12-04T14:02:00+00:00

@qualmy91 Great ! I had actually installed manually from github. I hadn’t thought of that at all. very well seen. Thanks to you. All you have to do is watch and enjoy this little plugin that looks very nice