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supportInstallation and all configuration made according to your instructions, Mautic user created with full permission to create and update contacts. but plugin doesnt work and doesnt give me any error message. Mautic ver 2.15.1 NetTantra Plugin ver 1.0.1 Caldera Forms ver 1.8.6 WordPress ver 5.2.2 PHP ver 7.0 Any tip? Best regards, Robson
Same problem here. Is there a way to debug the issue?
@aerendir On Mautic side, you can debug by checking the API Call logs. @rdcubo before proceeding with debugging could you please ensure the following are in proper order: The username & password of the Mautic User being used in “Mautic Integration” processor is correct. API Access is enabled in Mautic, this can be enabled by going to <your-mautic-site>/s/config/edit and Turning “API enabled?” to “Yes” and “Enable HTTP basic auth?” to “Yes” The Mautic User being used in the “Mautic Integration” processor has required permissions to create/edit contacts in Mautic All the field aliases used in the “Mautic Integration” processor settings match those in Mautic
@aerendir I am assuming the issue you are facing could be related to this: https://github.com/mautic/api-library/issues/158
@devadattas Checking steps: 1- Yes, I had tested coping data from Caldera Processor and pasting on Mautic Login Page = successful logon. 2- Yes in both. 3- Yes, Mautic User has full permissions to create/edit contacts. 4- Yes, I’m mapping only 3 fields in Field Mappings Setup and all have the correct Mautic Alias and Caldera Slug. P.S.: Log Error on Mautic is empty Any other tip?
@rdcubo Are you able to write to Mautic API through an API Client like Postman or cURL?
Also, many times it might just be a Mautic Cache issue as @aerendir was able to resolve here: https://wordpress.org/support/topic/undefined-index-contact-in-integration-core-php/#post-11849121
Yeah!!! It was cache problem, all working now \o/ Thanks @aerendir and @devadattas
Same problem here. Is there a way to debug the issue?
@aerendir On Mautic side, you can debug by checking the API Call logs. @rdcubo before proceeding with debugging could you please ensure the following are in proper order: The username & password of the Mautic User being used in “Mautic Integration” processor is correct. API Access is enabled in Mautic, this can be enabled by going to <your-mautic-site>/s/config/edit and Turning “API enabled?” to “Yes” and “Enable HTTP basic auth?” to “Yes” The Mautic User being used in the “Mautic Integration” processor has required permissions to create/edit contacts in Mautic All the field aliases used in the “Mautic Integration” processor settings match those in Mautic
@aerendir I am assuming the issue you are facing could be related to this: https://github.com/mautic/api-library/issues/158
@devadattas Checking steps: 1- Yes, I had tested coping data from Caldera Processor and pasting on Mautic Login Page = successful logon. 2- Yes in both. 3- Yes, Mautic User has full permissions to create/edit contacts. 4- Yes, I’m mapping only 3 fields in Field Mappings Setup and all have the correct Mautic Alias and Caldera Slug. P.S.: Log Error on Mautic is empty Any other tip?
@rdcubo Are you able to write to Mautic API through an API Client like Postman or cURL?
Also, many times it might just be a Mautic Cache issue as @aerendir was able to resolve here: https://wordpress.org/support/topic/undefined-index-contact-in-integration-core-php/#post-11849121
Yeah!!! It was cache problem, all working now \o/ Thanks @aerendir and @devadattas