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supportIn the settings of this plugin there’s a checkbox that says “Supprimer tous les messages en spam de plus de (meaning Delete all spam messages older than )” and an input field where you write how many days you want. I had it set to 30 days thinking that the spam would be removed after 30 days, but the plugin has deleted ALL messages older than 30 days, not just the spam messages. Is there a way to get those messages back? I have an angry client who has lost a lot of messages…
Hello, if you make attention you have 3 settings, one for incomming message, one for outgoing message and one for spam. The only way to get messages back is to use the backup you made on your client website. Best regards
Hi! Thanks for getting back to me so fast 🙂 As I can see it I have 4 settings; Supprimer tous les contacts de plus de X jours Supprimer tous les messages entrant de plus de X jours Supprimer tous les messages sortant de plus de X jours Supprimer tous les messages en spam de plus de X jours I had the first three set to 365 and the last one set to 30. However, all messages, both normal and spam have been deleted after 30 days. I run WP 6.7.2 and version 1.2 of your plugin. I’ll have to dig through the backups. Hopefully this will be fixed, it’s otherwise a great plugin.
Hi, a take a look on that
Hello, if you make attention you have 3 settings, one for incomming message, one for outgoing message and one for spam. The only way to get messages back is to use the backup you made on your client website. Best regards
Hi! Thanks for getting back to me so fast 🙂 As I can see it I have 4 settings; Supprimer tous les contacts de plus de X jours Supprimer tous les messages entrant de plus de X jours Supprimer tous les messages sortant de plus de X jours Supprimer tous les messages en spam de plus de X jours I had the first three set to 365 and the last one set to 30. However, all messages, both normal and spam have been deleted after 30 days. I run WP 6.7.2 and version 1.2 of your plugin. I’ll have to dig through the backups. Hopefully this will be fixed, it’s otherwise a great plugin.
Hi, a take a look on that