Source evidence

Plugin Closure

Tickera – Sell Tickets & Manage Events · support · 2024-07-29T17:12:00+00:00

Tickera – Sell Tickets & Manage Events plugin evidence original source source API

mixedsentiment

highseverity

0.76relevance

3replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

5 / 30 rows with source links

16.7% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

25 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

thewebtailors resolved

I noticed that the Tickera plugin has been removed from the WordPress repository for over a couple of weeks now. As a precaution, I removed it from my site but need to start using it again for an upcoming event. Can you provide us with some more details why it was removed and when you expect it to be back online? Basically, I want to make sure that it is safe to use… Hi there, The reason why Tickera was delisted from WordPress plugin repository is rather a problem in communication between us and representatives of WordPress. In the meantime, it was brought to our attention that there are some things we need to address in regards to compliance with WordPress plugin requirements and our developers are working on that now. However, none of these things affect the security of the plugin whatsoever so we can confirm that it is safe to use. Of course, the updated version, fully compliant with WordPress plugin requirements will become available as soon as Tickera is re-listed in the plugin repository. Thanks so much for the explanation! Looking forward to continue using Tickera 🙂 (marked it closed)

Commercial Context

Opportunity

support triage and conversation operations

Tickets support operations workflow for reducing support load and keeping customer conversations moving

Buyer: support-heavy site owners, agencies, and community operators

Wedge: triage repeated tickets threads, failed replies, knowledge gaps, and escalation workload

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Plugin Closure: users show security pain that may indicate a product gap.

Evidence quote: In the meantime, it was brought to our attention that there are some things we need to address in regards to compliance with WordPress plugin requirements and our developers are working on that now.

Affected feature: security

security value

Plugin

API

Tickera – Sell Tickets & Manage Events

2.0K active installs · 369.8K downloads · rating 90.0

event registration manage events sell tickets ticket sales tickets

Comments

3 shown

Igor S. 2024-07-30T10:42:00+00:00

Hi there, The reason why Tickera was delisted from WordPress plugin repository is rather a problem in communication between us and representatives of WordPress. In the meantime, it was brought to our attention that there are some things we need to address in regards to compliance with WordPress plugin requirements and our developers are working on that now. However, none of these things affect the security of the plugin whatsoever so we can confirm that it is safe to use. Of course, the updated version, fully compliant with WordPress plugin requirements will become available as soon as Tickera is re-listed in the plugin repository.

thewebtailors 2024-07-30T12:30:00+00:00

Thanks so much for the explanation! Looking forward to continue using Tickera 🙂

thewebtailors 2024-07-30T12:31:00+00:00

(marked it closed)