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Source evidence

plugin causing WSOD

YITH WooCommerce Catalog Mode · support · 2023-12-15T17:23:00+00:00

YITH WooCommerce Catalog Mode plugin evidence original source source API
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highseverity
0.91relevance
1replies
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Conversation

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claudiawithideas unresolved
Hi, I’ve been running a website with the Hestia (free) theme since the early 2023, and have had the YITH catalog mode and YITH ajax product filter plugins running since the beginning. However, a couple of weeks ago, these two plugins both have been causing a fatal error on the shop (catalog) page of the website. If I disable both of these plugins, the website is fine again. Enabling only either one also causes the error. WordPress, the theme and the plugins are up to date, and the catalog mode plugin has even had a new update release since the error occurred, but no change. Is there anything I can do? Kind regards The page I need help with: [ log in to see the link] Hello @claudiawithideas could you check in the logs if there’s some error that could explain the issue?

Comments

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Alberto Ruggiero 2023-12-16T07:25:00+00:00

Hello @claudiawithideas could you check in the logs if there’s some error that could explain the issue?