Source evidence

[Plugin: Browser Update Ribbon] Firefox settings not holding

Browser Update Ribbon · support · 2012-07-14T13:31:00+00:00

Browser Update Ribbon plugin evidence original source source API

mixedsentiment

highseverity

0.94relevance

4replies

Evidence linked to opportunitycommercial context

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Conversation

support

feelinfae resolved

Hello! I have my Firefox settings to list version 11 or newer. I am using Firefox version 13 and the ribbon appeared on the website. I also use W3 cache and better security plugins so I’m not sure if that is the issue. I haven’t checked all the other browsers yet but I changed the settings to Firefox 9 and newer and that removed the ribbon. http://wordpress.org/extend/plugins/browser-update-ribbon/ Hi! Unfortunately the library in use isn’t updated since months. We’re currently updating it to better recognize Firefox and Opera versions. Great! Looking forward to the update!! OK, I just got the ribbon again. I have my Firefox set to 9 – I was using 13- and it showed the ribbon. So I even updated my Firefox to 14 and the ribbon still appeared. Have not looked at other browsers yet. Sorry but I had to lower my rating and mark this plugin as broken. Please post under this support ticket when its been fixed and I’ll try it again. In the meantime I’ve had to deactivate this plugin. Hi, the new release out today fixes the Opera version recognition. In our test Firefox 13/14 is currently recognized. Which OS are you using? Can you post here the debug string you see after enabling the plugin debug mode?

Commercial Context

Opportunity

hosting operations and site health

Update site-health operations for keeping hosted WordPress sites healthy across caching, updates, backups, and support handoffs

Buyer: site owners, agencies, and maintenance teams

Wedge: monitor update health, updates, cache state, cron jobs, and maintenance exceptions

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: [Plugin: Browser Update Ribbon] Firefox settings not holding: users show security, bugs, missing feature pain that may indicate a product gap.

Evidence quote: [Plugin: Browser Update Ribbon] Firefox settings not holding Hello!

Affected feature: cache

security bugs missing feature support

Plugin

API

Browser Update Ribbon

30 active installs · 8.1K downloads · rating 100.0

browser ie internet explorer ribbon update

Comments

4 shown

whiletrue 2012-07-18T19:13:00+00:00

Hi! Unfortunately the library in use isn’t updated since months. We’re currently updating it to better recognize Firefox and Opera versions.

feelinfae 2012-07-18T22:33:00+00:00

Great! Looking forward to the update!!

feelinfae 2012-07-27T14:37:00+00:00

OK, I just got the ribbon again. I have my Firefox set to 9 – I was using 13- and it showed the ribbon. So I even updated my Firefox to 14 and the ribbon still appeared. Have not looked at other browsers yet. Sorry but I had to lower my rating and mark this plugin as broken. Please post under this support ticket when its been fixed and I’ll try it again. In the meantime I’ve had to deactivate this plugin.

whiletrue 2012-07-30T12:48:00+00:00

Hi, the new release out today fixes the Opera version recognition. In our test Firefox 13/14 is currently recognized. Which OS are you using? Can you post here the debug string you see after enabling the plugin debug mode?