**Please read this BEFORE you post**

Hi there, It’s a pleasure to see you on the Custom Elementor Icons plugin support forums. Please read the guidelines below before opening your own thread. 1. Read the plugin documentation ; 2. Make sure that you are using the latest versions of the Custom Elementor Icons plugin, WordPress, and your theme; 3. Deactivate all your plugins and check the Custom Elementor Icons. If it solves the issue, try to activate your plugins one by one until you detect the problematic one; 4. If you have a cache plugin, try to clear the cache or deactivate it; 5. Activate the TwentyTwenty (or other default WordPress themes); 6. Edit the wp-config.php in the root folder of your WordPress and set true value for WP_DEBUG . Asking for support To get a more productive response, please describe the issue in every detail. We usually reply to support forums as soon as we can. 1. Provide a link to the page you need to help with; 2. Add clarifying screenshots; 3. Copy messages, errors, warnings, etc; 4. WordPress and PHP versions. All the best! This topic was modified 5 years, 3 months ago by Axel StylemixThemes .