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PHP Fatal Error When Logging is Switched On

Everest Forms – Contact Form, Payment Form, Quiz, Survey & Custom Form Builder · support · 2025-01-03T12:36:00+00:00

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support
melonbot resolved
When logging is switched on in Everest Forms a client recieved the following error; PHP Fatal error: Uncaught TypeError: fclose(): Argument # 1 ($stream) must be of type resource, false given in /wp-content/plugins/everest-forms/includes/log-handlers/class- evf-log-handler-file.php : 140 This prevents any form from being submitted including via AJAX. This appears to have begun on or around the 29th of December. We had automatic updates switched on so we are assuming this is due to an update. The following plugins are also installed; Everest Forms (Pro) Everest Forms – Custom Captcha Everest Forms – Multi-Step Forms Everest Forms – PDF Form Submission Everest Forms – Style Customizer Hi @melonbot , Thank you for reaching out and sorry for the delay. Since you are using the premium feature of the plugin. As per the WordPress Support Community Guidelines, we are unable to discuss premium features here since this forum is dedicated to free plugin users. For further assistance, please create a premium support ticket from your WPEverest Account page. Alternatively, you can use the live chat option to connect with our support team: https://everestforms.net/ Regards! Hi @melonbot , Since the issue is in the free version, so could you please download and install the plugin from this link: https://files.fm/u/fc5jbb657g Let us know whether it works for you or not and I will get back to you. Regards! Hi @melonbot , Since we did not get a response from you, we are marking this topic as resolved. We believe the issues mentioned here are now resolved. Please create a new support thread if needed. Regards!

Comments

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sanjuacharya77 2025-01-09T07:29:00+00:00

Hi @melonbot , Thank you for reaching out and sorry for the delay. Since you are using the premium feature of the plugin. As per the WordPress Support Community Guidelines, we are unable to discuss premium features here since this forum is dedicated to free plugin users. For further assistance, please create a premium support ticket from your WPEverest Account page. Alternatively, you can use the live chat option to connect with our support team: https://everestforms.net/ Regards!

sanjuacharya77 2025-01-09T07:34:00+00:00

Hi @melonbot , Since the issue is in the free version, so could you please download and install the plugin from this link: https://files.fm/u/fc5jbb657g Let us know whether it works for you or not and I will get back to you. Regards!

sanjuacharya77 2025-01-13T06:31:00+00:00

Hi @melonbot , Since we did not get a response from you, we are marking this topic as resolved. We believe the issues mentioned here are now resolved. Please create a new support thread if needed. Regards!