Source evidence

phone number and email address are missing from order emails

Visual Email Designer for WooCommerce · support · 2017-10-14T02:04:00+00:00

Visual Email Designer for WooCommerce plugin evidence original source source API

complaintsentiment

highseverity

1.0relevance

4replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

8 / 33 rows with source links

24.2% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

25 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

touchscreendoc unresolved

The latest update no longer shows customer email address or phone number above the billing address. Hi touchscreen I also have this problem with my new order notification after the last woocommerce plugin update Hi, Kindly use the below attached package to avoid the above mentioned issues. https://www.dropbox.com/s/o2qcpa8sqkbdgdm/email-customizer-woocommerce-fixed.zip?dl=1 Hope this will help you solve your problem. Thanks. Still broken for me Hi, Kindly use the above package in the dropbox link that will help you solve the issue. If the issue still persists, kindly attach the screenshot of your problem by creating a support ticket at support[at]smackcoders[dot]com. Our team will guide you in the right way to solve your problem. Thanks.

Commercial Context

Opportunity

lead capture reliability

Email Templates lead-capture reliability for protecting form submissions and lead routing

Buyer: marketing teams, agencies, and lead-generation site owners

Wedge: monitor email templates submissions, notification delivery, spam, and CRM handoffs

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: phone number and email address are missing from order emails: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence quote: phone number and email address are missing from order emails The latest update no longer shows customer email address or phone number above the billing address.

Affected feature: email

bugs compatibility missing feature support

Plugin

API

Visual Email Designer for WooCommerce

30 active installs · 26.4K downloads · rating 46.0

email customizer email design email templates order emails woocommerce mails

Comments

4 shown

akarana 2017-10-15T06:42:00+00:00

Hi touchscreen I also have this problem with my new order notification after the last woocommerce plugin update

smacksupport 2017-10-16T10:04:00+00:00

Hi, Kindly use the below attached package to avoid the above mentioned issues. https://www.dropbox.com/s/o2qcpa8sqkbdgdm/email-customizer-woocommerce-fixed.zip?dl=1 Hope this will help you solve your problem. Thanks.

Papin Schipper 2018-04-06T09:15:00+00:00

Still broken for me

smacksupport 2018-04-06T10:36:00+00:00

Hi, Kindly use the above package in the dropbox link that will help you solve the issue. If the issue still persists, kindly attach the screenshot of your problem by creating a support ticket at support[at]smackcoders[dot]com. Our team will guide you in the right way to solve your problem. Thanks.