Conversation
supportHello. When using your plugin I got errors when tried to remove personal data from orders. Please check debug log: PHP Fatal error: Uncaught Error: Call to undefined method WC_Order::get_shipping_phone() in /home/user/domains/domain.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-privacy-erasers.php:261 Stack trace: #0 /home/user/domains/domain.com/public_html/wp-includes/class-wp-hook.php(288): WC_Privacy_Erasers::remove_order_personal_data(Object(WC_Order)) #1 /home/user/domains/domain.com/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(”, Array) #2 /home/user/domains/domain.com/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #3 /home/user/domains/domain.com/public_html/wp-content/plugins/woocommerce/includes/admin/list-tables/class-wc-admin-list-table-orders.php(666): do_action(‘woocommerce_rem…’, Object(WC_Order)) #4 /home/user/domains/domain.com/public_html/wp-includes/class-wp-hook.php(288): WC_Admin_List_Table_Orders->handle_bulk_actions(‘/wp-admin/edit….’, ‘remove_personal…’, Array) #5 /home/user/domains/domain.com/public_html/wp-includes/plugin in /home/user/domains/domain.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-privacy-erasers.php on line 261 When plugin was deactivated, I was able to successfully remove personal data from order, but after plugin was activated, I found that shipping phone was not removed from order. We use this plugin only to add shipping phone.
Hi @ugenijus Thanks for your feedback. We’ve found the source for this problem and have to find a good solution to fix this asap. We’ll get back to you as soon as we have fixed this.
Hi @ugenijus Thanks again for your feedback! We’ve just released a new version that should fix this problem. If the problem persists feel free to get in touch with us again.
Hi @ugenijus Thanks for your feedback. We’ve found the source for this problem and have to find a good solution to fix this asap. We’ll get back to you as soon as we have fixed this.
Hi @ugenijus Thanks again for your feedback! We’ve just released a new version that should fix this problem. If the problem persists feel free to get in touch with us again.