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Source evidence

Performance issues, bad table design

Abandoned Cart Reports For WooCommerce · review · 2020-02-06T15:53:00+00:00

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0.97relevance
1replies
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review · 1 stars
negrusti unresolved
Major MySQL performance hog from queries like SELECT * FROM wp_sfa_abandoned_carts WHERE customer_key= ? AND cart_is_recovered = ? AND order_id IS NULL LIMIT ? as the table has no proper indexes: explain wp_sfa_abandoned_carts; +-----------------------+---------------+------+-----+---------+----------------+ | Field | Type | Null | Key | Default | Extra | +-----------------------+---------------+------+-----+---------+----------------+ | id | int(11) | NO | PRI | NULL | auto_increment | | customer_key | char(32) | NO | | NULL | | | cart_contents | longtext | NO | | NULL | | | cart_expiry | bigint(20) | NO | | NULL | | | cart_is_recovered | tinyint(1) | NO | | NULL | | | ip_address | char(32) | YES | | NULL | | | item_count | int(11) | NO | | NULL | | | order_id | int(11) | YES | | NULL | | | viewed_checkout | tinyint(1) | NO | | 0 | | | show_on_funnel_report | tinyint(1) | NO | | 0 | | | cart_total | decimal(15,2) | YES | | NULL | | +-----------------------+---------------+------+-----+---------+----------------+ This topic was modified 6 years, 3 months ago by negrusti . This topic was modified 6 years, 3 months ago by negrusti . Hi @negrusti Thanks for taking time to leave a review. Would you consider opening a support ticket to give us a chance to work with you on issues you’re seeing rather than leaving a negative review so quickly? We are aware of the reports running slowly depending on the amount of data and the power of the host. Taking a look at your specific case would likely help us out and could identify other areas that we could improve.

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smallfishes 2020-02-06T17:34:00+00:00

Hi @negrusti Thanks for taking time to leave a review. Would you consider opening a support ticket to give us a chance to work with you on issues you’re seeing rather than leaving a negative review so quickly? We are aware of the reports running slowly depending on the amount of data and the power of the host. Taking a look at your specific case would likely help us out and could identify other areas that we could improve.