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supportHello! I’m asking your help about your plugin 🙂 Wordpress 5.7.2 – Rife theme. And suddenly with your plugin (all plugins I deactivated and your plugin was the fault) causes that if payment gateway icon plugin enabled, then after a succesful / unsuccesful transaction is not SHOWN on the result page on the back url ( https://xxx/order-received/ordernumber/?key=wc_order_S9VSHqRVKoWhj ) Example image (the marked part what we come back from the bank not shown – on the wordpress e-mail is shown): Can you help me please? Regards, Peter` The page I need help with: [ log in to see the link]
Still not working 🙁
Somebody checking this topic?
Hello, I’ve tested it using Direct Bank Transfer payment method (I don’t have the payment method that you use), and the payment method instruction is displayed correctly on the thank you page. Please try to deactivate this plugin, if it’s still not shown then the problem maybe lies on another plugin or theme. Sorry for the late reply, I’ve been very busy lately.
Hello! The problem is not the instruction. The problem that after the payment the message from the provider bank what need to be shown on the back url are not showing if your plugin is activated. This message is about the transaction status what is written to the order and need to be written to the back url screen. Please see the screenshot from my first post what is the correct form. Thank you: Peter
Yes, I did see your screenshot. That space can be filled with anything by the payment method. In my case, using the Direct Bank Transfer payment method, it shows the transfer instructions, like this: So it should work with other payment methods. If it works without this plugin, please tell me the name of the plugin of your payment method. And also the steps to reproduce the issue.
Hello! I have 6 contracted bank with six different provider (for example myPOS, BIG FISH Payment Gateway) and if your plugin is active, not response code is receiving to the frame IF I give you admin right you can check? Thank you
OK, I’ll try. Please create an admin account for me using the email cqoxvj4bn@relay.firefox.com .
DONE. Thank you. Look the existing orders returning URL messages. Doesn’t appear the succesful transaction message:, I mean this: $order_note->content, ‘Successful transaction.’) Look BIG FISH payment gateway plugin for example – this works on OTP SZÉP card, CIB Bank card, MKB SZÉP card and K&H SZÉP card payments.
Hello, Please provide the steps to reproduce. I’m not familiar with your payment methods.
Buy this test product: https://www.bachatasensual.hu/product/teszt-termek/ Pay via bank card (CIB Bank!!!!). Coupon code: test99 is decreasing 99% the price so it will be 50 HUF = 0.14 EUR What is need to be shown like on the picture – after back to the website – back URL need to shown transaction details: succesful transaction – transaction ID, Authorization number. But nothing if your plugin is active Thanks.
What do I do on the CIB Bank website after clicking on the Place Order button? Could you send me the URL of this page:
Pay on the link and back to the site You can’t test another way I can’t give you my credit card data. 0.14 eur, 14 cents. If you need I pay you on paypal an eur for tests Thx
Sorry! You dont need to pay! Just timeout or cancel the transaction and the error log need to be shown there!
Cancelled transaction. You have interrupted the payment process or run out of the maximum time limit available! Order ID: 15557 Date: 2021-07-10 16:45:44 Transaction ID (TRID): 9369371455956619 The transaction has been canceled by the customer! (The buyer did not authorise the transaction, RC: C2) Cancelled transaction. You have interrupted the payment process or run out of the maximum time limit available! Order ID: 15558 Date: 2021-07-10 17:00:03 Transaction ID (TRID): 6934268432516134 Transaction timeout (Time out, the transaction has not been executed, RC: TO)
I have tried to cancel the transaction and the error message is shown correctly.
I made a live payment NOW no transaction details received Check this link please: https://www.bachatasensual.hu/checkout/order-received/15560/?key=wc_order_K8Rb8MZ50RDkz This is the back url and no transaction data
On that link this need to be shown: Successful transaction. Transaction ID (TRID): 6846338922453433 Order ID: 15560 Date: 2021-07-11 03:32:45 Authorization number: 546871 Transaction successful (Transaction accepted, RC: 00)
I have updated the plugin. Please test it. If it’s all working, you can delete these plugins Fr Address Book for Woocommerce and Fr Custom Payment Gateway Icon for WooCommerce TEST .
I started a live transaction! Super, it is working I just delete now the fr icon TEST and fr address book? And this update in the official update, I mean after next updates will be contains?
Yes, you can safely delete them. And the fix will be available in the next update.
Super Thank you for your help!
You are welcome 🙂
Still not working 🙁
Somebody checking this topic?
Hello, I’ve tested it using Direct Bank Transfer payment method (I don’t have the payment method that you use), and the payment method instruction is displayed correctly on the thank you page. Please try to deactivate this plugin, if it’s still not shown then the problem maybe lies on another plugin or theme. Sorry for the late reply, I’ve been very busy lately.
Hello! The problem is not the instruction. The problem that after the payment the message from the provider bank what need to be shown on the back url are not showing if your plugin is activated. This message is about the transaction status what is written to the order and need to be written to the back url screen. Please see the screenshot from my first post what is the correct form. Thank you: Peter
Yes, I did see your screenshot. That space can be filled with anything by the payment method. In my case, using the Direct Bank Transfer payment method, it shows the transfer instructions, like this: So it should work with other payment methods. If it works without this plugin, please tell me the name of the plugin of your payment method. And also the steps to reproduce the issue.
Hello! I have 6 contracted bank with six different provider (for example myPOS, BIG FISH Payment Gateway) and if your plugin is active, not response code is receiving to the frame IF I give you admin right you can check? Thank you
OK, I’ll try. Please create an admin account for me using the email cqoxvj4bn@relay.firefox.com .
DONE. Thank you. Look the existing orders returning URL messages. Doesn’t appear the succesful transaction message:, I mean this: $order_note->content, ‘Successful transaction.’) Look BIG FISH payment gateway plugin for example – this works on OTP SZÉP card, CIB Bank card, MKB SZÉP card and K&H SZÉP card payments.
Hello, Please provide the steps to reproduce. I’m not familiar with your payment methods.
Buy this test product: https://www.bachatasensual.hu/product/teszt-termek/ Pay via bank card (CIB Bank!!!!). Coupon code: test99 is decreasing 99% the price so it will be 50 HUF = 0.14 EUR What is need to be shown like on the picture – after back to the website – back URL need to shown transaction details: succesful transaction – transaction ID, Authorization number. But nothing if your plugin is active Thanks.
What do I do on the CIB Bank website after clicking on the Place Order button? Could you send me the URL of this page:
Pay on the link and back to the site You can’t test another way I can’t give you my credit card data. 0.14 eur, 14 cents. If you need I pay you on paypal an eur for tests Thx
Sorry! You dont need to pay! Just timeout or cancel the transaction and the error log need to be shown there!
Cancelled transaction. You have interrupted the payment process or run out of the maximum time limit available! Order ID: 15557 Date: 2021-07-10 16:45:44 Transaction ID (TRID): 9369371455956619 The transaction has been canceled by the customer! (The buyer did not authorise the transaction, RC: C2) Cancelled transaction. You have interrupted the payment process or run out of the maximum time limit available! Order ID: 15558 Date: 2021-07-10 17:00:03 Transaction ID (TRID): 6934268432516134 Transaction timeout (Time out, the transaction has not been executed, RC: TO)
I have tried to cancel the transaction and the error message is shown correctly.
I made a live payment NOW no transaction details received Check this link please: https://www.bachatasensual.hu/checkout/order-received/15560/?key=wc_order_K8Rb8MZ50RDkz This is the back url and no transaction data
On that link this need to be shown: Successful transaction. Transaction ID (TRID): 6846338922453433 Order ID: 15560 Date: 2021-07-11 03:32:45 Authorization number: 546871 Transaction successful (Transaction accepted, RC: 00)
I have updated the plugin. Please test it. If it’s all working, you can delete these plugins Fr Address Book for Woocommerce and Fr Custom Payment Gateway Icon for WooCommerce TEST .
I started a live transaction! Super, it is working I just delete now the fr icon TEST and fr address book? And this update in the official update, I mean after next updates will be contains?
Yes, you can safely delete them. And the fix will be available in the next update.
Super Thank you for your help!
You are welcome 🙂