WPIntell

Source evidence

Payment popup not coming

UPI QR Code Payment Gateway for WooCommerce · support · 2024-09-23T05:39:00+00:00

mixedsentiment
highseverity
0.88relevance
2replies
Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

3 / 29 rows with source links

10.3% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

26 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support
pathiksha resolved
Payment popup not coming This topic was modified 1 year, 8 months ago by pathiksha . Hello @pathiksha Provided information is not enough in order to understand the issue and help you. Kindly provide more information like website URL and screenshot of the issue which you are facing. For better understanding of your issue, you can also contact us via Phone/WhatsApp if that is fine with you. Our contact number is given at link below. https://www.knitpay.org/contact-us/ Thanks for contacting us on WhatsApp. As discussed with you, there is some issue on your website, due to which JS code is causing the issue. This you can see in the console. Due to which “Add to cart” option is also not working. So, I think the issue with pop up box which you are facing might be also due to this JS error. Once you will fix JS issues, all the features should start working normally. If you will face issue even after that, feel free to contact us again. For now I am closing the ticket.

Comments

2 shown
Gautam Garg 2024-09-23T06:44:00+00:00

Hello @pathiksha Provided information is not enough in order to understand the issue and help you. Kindly provide more information like website URL and screenshot of the issue which you are facing. For better understanding of your issue, you can also contact us via Phone/WhatsApp if that is fine with you. Our contact number is given at link below. https://www.knitpay.org/contact-us/

Gautam Garg 2024-09-23T11:02:00+00:00

Thanks for contacting us on WhatsApp. As discussed with you, there is some issue on your website, due to which JS code is causing the issue. This you can see in the console. Due to which “Add to cart” option is also not working. So, I think the issue with pop up box which you are facing might be also due to this JS error. Once you will fix JS issues, all the features should start working normally. If you will face issue even after that, feel free to contact us again. For now I am closing the ticket.