Pay for order link (order_pay URL) issue

We have customers reporting that they cannot complete their Pay for order links with PayPal. They work successfully with other payment methods, this is a PayPal specific issue. The behavior they report is getting a link expiration message. What I see in the Order: Order Notes jump from Order details manually sent to customer to alternative payment gateway used confirmation. There is a Share Package Tracking Data with PayPal section in the order with a Capture ID. However, the Pending Payment Order could still be purchased after by a different payment method. Would this qualify as a bug that you’d be interested in troubleshooting reasonably soon? Hello @patopaiar We would need a bit more detail to investigate this further. You can get support by opening a ticket with our service desk here: Request Support : https://paypal.inpsyde.com/docs/request-support/ Please include this thread’s URL in your ticket for reference. Kind Regards Krystian