WPIntell

Source evidence

Orders email not including the product add-ons

YITH WooCommerce Product Add-Ons · support · 2025-09-17T11:22:00+00:00

mixedsentiment
highseverity
0.88relevance
2replies
Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

6 / 32 rows with source links

18.8% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

26 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support
covalenciawebs resolved
Hi, in the emails there is no information about product add-ons. This info appears in the cart, checkout and order details, but not in email. I have activate and deactivate this option in the settings, saving each time, and nothing happens. Hope you can help me. Thank you. Hello there! I hope you are well 🙂 Please, make sure you have the “Hide options in the order email” option disabled in General settings -> Cart & order, and then try with no other plugin activated rather than woocommerce and add-ons, also with a default wp theme, so we can figure out if this is being caused by any conflict. Please, let us know! Hi, sorry the problem was mine. I had old css styles that with the update were hiding different content as they should. Thank you.

Comments

2 shown
Vanesa 2025-09-25T13:17:00+00:00

Hello there! I hope you are well 🙂 Please, make sure you have the “Hide options in the order email” option disabled in General settings -> Cart & order, and then try with no other plugin activated rather than woocommerce and add-ons, also with a default wp theme, so we can figure out if this is being caused by any conflict. Please, let us know!

covalenciawebs 2025-10-01T08:13:00+00:00

Hi, sorry the problem was mine. I had old css styles that with the update were hiding different content as they should. Thank you.