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supportHello, I recently bought the premium plugin, I created a calculator with the form and I am not getting the submissions at the backend and I am not receiving email notifications. Please help. My wordpress site SMTP is working just fine. Thanks.
Also the conditional logic isn’t working.
My Ticket no is #Z103177 Please this is super urgent. We are losing sales because of this.
Hello, Please make sure that your datebase MySQL version are not lower from the plugin required version > [ doc required limits ]. Be informed that your created tickets are under review and they have their own tickets ID queue, we will check and respond as soon as possible. Best regards
@juliastylemixthemes Again, please do not support customers on this site again. That is not permitted. @allure007 The support person made a mistake. For pro or customer support, please contact the developer on their site. This includes pre-sales information. As the developer is aware, customers may not be supported on this site. https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products
Also the conditional logic isn’t working.
My Ticket no is #Z103177 Please this is super urgent. We are losing sales because of this.
Hello, Please make sure that your datebase MySQL version are not lower from the plugin required version > [ doc required limits ]. Be informed that your created tickets are under review and they have their own tickets ID queue, we will check and respond as soon as possible. Best regards
@juliastylemixthemes Again, please do not support customers on this site again. That is not permitted. @allure007 The support person made a mistake. For pro or customer support, please contact the developer on their site. This includes pre-sales information. As the developer is aware, customers may not be supported on this site. https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products