Source evidence

Order Notification

Orders Chat for WooCommerce · support · 2024-03-23T01:23:00+00:00

Orders Chat for WooCommerce plugin evidence original source source API

complaintsentiment

mediumseverity

0.86relevance

4replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

6 / 26 rows with source links

23.1% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

20 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

matsdent unresolved

Hello, I’ve installed plugin but notification is not appearing on per order, just on the navigation. View post on imgur.com Hello, Sorry to hear that. What happens when you click on the “messenger“ button? It opens the chat (url.com/messenger/orderid) and the notificación on navigation disapears.(as readed) Thanks for clarifying! The plugin shows unread message badge only in the messenger area. You can get unread messages count programmatically via the following code: $unreadMessagesCount = \U2Code\OrderMessenger\Core\ServiceContainer::getInstance()->getMessageRepository()->getUnreadCountForOrder($orderId, $context); // Context can be "admin" or "customer" We will consider implementing this feature for the future plugin updates. This reply was modified 2 years, 3 months ago by Mykola Lukin .

Commercial Context

Opportunity

support triage and conversation operations

Chat support operations workflow for reducing support load and keeping customer conversations moving

Buyer: support-heavy site owners, agencies, and community operators

Wedge: triage repeated chat threads, failed replies, knowledge gaps, and escalation workload

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Order Notification: users show missing feature, support, setup pain that may indicate a product gap.

Evidence quote: Order Notification Hello, I’ve installed plugin but notification is not appearing on per order, just on the navigation.

Affected feature: missing feature

missing feature support setup

Plugin

API

Orders Chat for WooCommerce

100 active installs · 2.4K downloads · rating 100.0

chat messenger support woocommerce

Comments

4 shown

matsdent 2024-03-23T01:24:00+00:00

View post on imgur.com

Mykola Lukin 2024-03-26T19:43:00+00:00

Hello, Sorry to hear that. What happens when you click on the “messenger“ button?

matsdent 2024-03-27T09:13:00+00:00

It opens the chat (url.com/messenger/orderid) and the notificación on navigation disapears.(as readed)

Mykola Lukin 2024-03-27T21:21:00+00:00

Thanks for clarifying! The plugin shows unread message badge only in the messenger area. You can get unread messages count programmatically via the following code: $unreadMessagesCount = \U2Code\OrderMessenger\Core\ServiceContainer::getInstance()->getMessageRepository()->getUnreadCountForOrder($orderId, $context); // Context can be "admin" or "customer" We will consider implementing this feature for the future plugin updates. This reply was modified 2 years, 3 months ago by Mykola Lukin .