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supportHi, When the “UICore Animate” plugin is enabled, the Elementor “Optimized Control Loading” feature is suddenly disabled. When trying to reactivate it, it does not work. Disabling the “UICore Animate” plugin solves the issue and the feature is enabled again. Please fix it! Thanks This topic was modified 1 year, 7 months ago by pandamedia .
Hello, Thank you for letting us know. We will check this and we will add a fix for it soon.
Hi, any news on that? The updates did not fix it yet.
When I saw on my other support topic that you said “we are wiling to offer premium quality support “, I was expecting something more than 0 answer after more than 1 week .. I also emailed you regarding floating animations not working on november 22nd, no answer from that channel as well. It’s a shame as I love your plugin, but all those errors make me think twice to keep it on my sites and trust you. Hope to have some feedback for this important issue as it’s a core optimization part of Elementor which the plugin breaks.
Hello, I’ve asked for more information about the issue with the floating animation and did not hear back from you. We will addres the experiemnt issue but we are stil analizing the posibilities. We decided to offer it for free so our development time we can invest in it is not unlimited but we are doing our best to address issues and user feedback.
You can use this filter as a temporary solution if you decide to keep using our plugin but you really want to activate the experiment. PS: be aware that some functionalities won’t work anymore add_filter('elementor/experiments/default-features-registered', function ($manager) { // Check if the object is an instance of the Manager class if ($manager instanceof \Elementor\Core\Experiments\Manager) { // Get the private property 'features' using reflection $reflection = new \ReflectionClass($manager); $property = $reflection->getProperty('features'); $property->setAccessible(true); $features = $property->getValue($manager); // Set the state of the desired experiment if (isset($features['e_optimized_control_loading'])) { $features['e_optimized_control_loading']['state'] = 'active'; $property->setValue($manager, $features); } } return $manager; },15);
Hi, I understand that you do what you can with a free product. And thanks for your work, that plugin and making it accessible to everyone. About the floating animation email, I never received a reply from you (I checked regular mails every day since and spam folder as well without success). I just replied to my email so that you can send your answer again. Regarding this topic issue, I’m waiting here for your feedback 🙂 Cheers.
Hi, Thanks for your undersanding! We’ve just pushed an update that fixes the floating effect.
Thanks ! Regarding the experiment, will there be a fix later?
If we won’t be able to find a workaround for it soon, I hope that Elementor adjusts some of its code to allow for a better approach while this feature exits the experimental phase. If not we will have to trade the frontend assets optimisation that we’ve done for they’re optimization. For now, I don’t believe this is a blocker for you, as you can disable it on your end using the code I’ve provided. This will, however, come with the trade-off of losing some features, which I suspect you may not be utilizing at the moment. I appreciate your understanding. Feel free to reach out if you need future assistance; we will do our best to help you!
Hello, Thank you for letting us know. We will check this and we will add a fix for it soon.
Hi, any news on that? The updates did not fix it yet.
When I saw on my other support topic that you said “we are wiling to offer premium quality support “, I was expecting something more than 0 answer after more than 1 week .. I also emailed you regarding floating animations not working on november 22nd, no answer from that channel as well. It’s a shame as I love your plugin, but all those errors make me think twice to keep it on my sites and trust you. Hope to have some feedback for this important issue as it’s a core optimization part of Elementor which the plugin breaks.
Hello, I’ve asked for more information about the issue with the floating animation and did not hear back from you. We will addres the experiemnt issue but we are stil analizing the posibilities. We decided to offer it for free so our development time we can invest in it is not unlimited but we are doing our best to address issues and user feedback.
You can use this filter as a temporary solution if you decide to keep using our plugin but you really want to activate the experiment. PS: be aware that some functionalities won’t work anymore add_filter('elementor/experiments/default-features-registered', function ($manager) { // Check if the object is an instance of the Manager class if ($manager instanceof \Elementor\Core\Experiments\Manager) { // Get the private property 'features' using reflection $reflection = new \ReflectionClass($manager); $property = $reflection->getProperty('features'); $property->setAccessible(true); $features = $property->getValue($manager); // Set the state of the desired experiment if (isset($features['e_optimized_control_loading'])) { $features['e_optimized_control_loading']['state'] = 'active'; $property->setValue($manager, $features); } } return $manager; },15);
Hi, I understand that you do what you can with a free product. And thanks for your work, that plugin and making it accessible to everyone. About the floating animation email, I never received a reply from you (I checked regular mails every day since and spam folder as well without success). I just replied to my email so that you can send your answer again. Regarding this topic issue, I’m waiting here for your feedback 🙂 Cheers.
Hi, Thanks for your undersanding! We’ve just pushed an update that fixes the floating effect.
Thanks ! Regarding the experiment, will there be a fix later?
If we won’t be able to find a workaround for it soon, I hope that Elementor adjusts some of its code to allow for a better approach while this feature exits the experimental phase. If not we will have to trade the frontend assets optimisation that we’ve done for they’re optimization. For now, I don’t believe this is a blocker for you, as you can disable it on your end using the code I’ve provided. This will, however, come with the trade-off of losing some features, which I suspect you may not be utilizing at the moment. I appreciate your understanding. Feel free to reach out if you need future assistance; we will do our best to help you!