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supportHi, I have a problem on the store that after updating WooCommerce to the latest version, orders are only numbered evenly. How can I fix it? Thank you for your help.
Hello there @kitkaanka77 , Thank you for reaching out about our plugin, Sequential Order Numbers! Iβm happy to assist you with this. π To confirm, was WooCommerce the only plugin that was updated or were there others? Could you tell what version of the plugin was installed and what version did WooCommerce update to? Best,
All our plugins: ActiveCampaign przez ActiveCampaign β 8.1.10 Advanced Dynamic Pricing for WooCommerce przez AlgolPlus β 4.3.0 WP Affiliate Manager przez wp.insider, wpaffiliatemgr β 2.9.18 Antispam Bee przez pluginkollektiv β 2.11.2 Facebook for WooCommerce przez Facebook β 3.0.13 Flexible Checkout Fields PRO przez WP Desk β 3.2.4 Flexible Checkout Fields przez WP Desk β 3.5.6 Faktury WooCommerce PRO przez WP Desk β 4.3.6 Simple Calendar przez Simple Calendar β 3.1.37.2 jQuery Pin It Button for Images przez Marcin Skrzypiec β 3.0.6 My WP Translate przez MyThemeShop β 1.1 Omnibus przez Marcin Pietrzak β 2.3.4 ZapΕaΔ z paynow.pl przez mElements S.A. β 2.4.17 Pinterest dla WooCommerce przez WooCommerce β 1.2.13 PixelYourSite przez PixelYourSite β 9.3.2 Pretty Links przez Pretty Links β 3.3.3 PW WooCommerce Karty Podarunkowe przez Pimwick, LLC β 1.231 Redirection przez John Godley β 5.3.9 WC-AC Hook przez Matthew Treherne β 1.4.1 Advanced Order Export For WooCommerce przez AlgolPlus β 3.3.3 WooCommerce Membership Integration przez Imagospot β 1.2.3 Sequential Order Numbers for WooCommerce przez SkyVerge β 1.9.7 WooCommerce przez Automattic β 7.4.1 Yoast SEO przez ZespΓ³Ε Yoast β 20.2 WordPress ver. 6.1.1
Hi @kitkaanka77 , Thank you for the list of your current plugins! My questions are: Were any other plugins updated at that time? What version of WooCommerce were you on prior to the update? Any additional details or screenshots of the issue would be greatly appreciated. π Best, Zach
Here screen from orders -> https://pasteboard.co/CaBmQGPx1tN4.jpg . Most of the plugins were updated, but after the problem occurred. This reply was modified 3 years, 2 months ago by kitkaanka77 .
Hi there @kitkaanka77 , Our plugin is designed to skip over any existing post IDs, so I would like to check if the odd numbers are already existing post IDs. As an example could you use this url formatting to check for an existing post? https:// your_domain_here.com /wp-admin/post.php?post=1531&action=edit This should give us an idea of the reason these IDs are being skipped. Best, Zach
Yes, odd numbers are already existing post IDs. Thanks for help
Hi @kitkaanka77 , Thank you for the update! Seems like we found the reason then! I am going to go ahead and mark this as resolved, but if any other issues arise please post on the forum and we will be in touch. π Best wishes, Zach
Hello there @kitkaanka77 , Thank you for reaching out about our plugin, Sequential Order Numbers! Iβm happy to assist you with this. π To confirm, was WooCommerce the only plugin that was updated or were there others? Could you tell what version of the plugin was installed and what version did WooCommerce update to? Best,
All our plugins: ActiveCampaign przez ActiveCampaign β 8.1.10 Advanced Dynamic Pricing for WooCommerce przez AlgolPlus β 4.3.0 WP Affiliate Manager przez wp.insider, wpaffiliatemgr β 2.9.18 Antispam Bee przez pluginkollektiv β 2.11.2 Facebook for WooCommerce przez Facebook β 3.0.13 Flexible Checkout Fields PRO przez WP Desk β 3.2.4 Flexible Checkout Fields przez WP Desk β 3.5.6 Faktury WooCommerce PRO przez WP Desk β 4.3.6 Simple Calendar przez Simple Calendar β 3.1.37.2 jQuery Pin It Button for Images przez Marcin Skrzypiec β 3.0.6 My WP Translate przez MyThemeShop β 1.1 Omnibus przez Marcin Pietrzak β 2.3.4 ZapΕaΔ z paynow.pl przez mElements S.A. β 2.4.17 Pinterest dla WooCommerce przez WooCommerce β 1.2.13 PixelYourSite przez PixelYourSite β 9.3.2 Pretty Links przez Pretty Links β 3.3.3 PW WooCommerce Karty Podarunkowe przez Pimwick, LLC β 1.231 Redirection przez John Godley β 5.3.9 WC-AC Hook przez Matthew Treherne β 1.4.1 Advanced Order Export For WooCommerce przez AlgolPlus β 3.3.3 WooCommerce Membership Integration przez Imagospot β 1.2.3 Sequential Order Numbers for WooCommerce przez SkyVerge β 1.9.7 WooCommerce przez Automattic β 7.4.1 Yoast SEO przez ZespΓ³Ε Yoast β 20.2 WordPress ver. 6.1.1
Hi @kitkaanka77 , Thank you for the list of your current plugins! My questions are: Were any other plugins updated at that time? What version of WooCommerce were you on prior to the update? Any additional details or screenshots of the issue would be greatly appreciated. π Best, Zach
Here screen from orders -> https://pasteboard.co/CaBmQGPx1tN4.jpg . Most of the plugins were updated, but after the problem occurred. This reply was modified 3 years, 2 months ago by kitkaanka77 .
Hi there @kitkaanka77 , Our plugin is designed to skip over any existing post IDs, so I would like to check if the odd numbers are already existing post IDs. As an example could you use this url formatting to check for an existing post? https:// your_domain_here.com /wp-admin/post.php?post=1531&action=edit This should give us an idea of the reason these IDs are being skipped. Best, Zach
Yes, odd numbers are already existing post IDs. Thanks for help
Hi @kitkaanka77 , Thank you for the update! Seems like we found the reason then! I am going to go ahead and mark this as resolved, but if any other issues arise please post on the forum and we will be in touch. π Best wishes, Zach