Source evidence

Official Contact Page = broken

WP BackItUp Community Edition · support · 2020-06-29T10:33:00+00:00

WP BackItUp Community Edition plugin evidence original source source API

mixedsentiment

highseverity

0.83relevance

1replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

7 / 29 rows with source links

24.1% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

22 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

sourixx resolved

Hi The contact page of your website backitup Just can’t work due to an invalid google captcha id How can we contact the commercial team of wpbackitup please ? Thanks The page I need help with: [ log in to see the link] That’s unfortunate but support of the author’s web site is not a topic for these forums. Edit: I missed this part. How can we contact the commercial team of wpbackitup please ? Don’t raise a support topic on this site. The author can’t support you here even if their site is broken. They are not permitted to. For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well. As the author is aware, commercial products are not supported in these forums . I am sure they will have no problem supporting you there. This reply was modified 5 years, 11 months ago by Jan Dembowski .

Commercial Context

Opportunity

hosting operations and site health

Backups site-health operations for keeping hosted WordPress sites healthy across caching, updates, backups, and support handoffs

Buyer: site owners, agencies, and maintenance teams

Wedge: monitor backups health, updates, cache state, cron jobs, and maintenance exceptions

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Official Contact Page = broken: users show security, bugs, support pain that may indicate a product gap.

Evidence quote: Official Contact Page = broken Hi The contact page of your website backitup Just can’t work due to an invalid google captcha id How can we contact the commercial team of wpbackitup please ?

Affected feature: security

security bugs support support

Plugin

API

WP BackItUp Community Edition

6.0K active installs · 707.4K downloads · rating 92.0

back up backup backups database backup multisite backup

Comments

1 shown

Jan Dembowski 2020-06-29T10:54:00+00:00

That’s unfortunate but support of the author’s web site is not a topic for these forums. Edit: I missed this part. How can we contact the commercial team of wpbackitup please ? Don’t raise a support topic on this site. The author can’t support you here even if their site is broken. They are not permitted to. For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well. As the author is aware, commercial products are not supported in these forums . I am sure they will have no problem supporting you there. This reply was modified 5 years, 11 months ago by Jan Dembowski .