WPIntell

Source evidence

Notification not showing until page refresh!

NotificationX – FOMO, Live Sales Notification, WooCommerce Sales Popup, GDPR, Social Proof, Announcement Banner & Floating Notification Bar · support · 2024-07-19T14:47:00+00:00

complaintsentiment
mediumseverity
0.86relevance
3replies
Evidence linked to opportunitycommercial context

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5 / 28 rows with source links

17.9% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

23 rows with no attached evidence

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Conversation

support
Amit Biswas unresolved
Hi, I wonder if this plugin fetches and shows latest notifications without page reload? I have tried contact form 7 with ajax submission. Please let me know. Thanks. Hi @amitbiswas06 , Greetings. First of all, we would like to apologize for the delayed response due to the global internet outage and the internet outage in Bangladesh, where some of our agents work. We hope you understand. That seems really strange. If you’re using any caching plugin, could you please exclude the following URL from your minified CSS? /wp-content/plugins/notificationx/assets/public/css/frontend.css If you’re still facing the same, could you please share the page URL with us? This will allow us to check the issue thoroughly and assist you properly. Note: Please also make sure, you’re using the most recent version of NotificationX. Looking forward to hearing back from you. Thanks! Hi @ashikurwp , Thank you for getting back to me on this issue. I have checked the CSS file and it is loading correctly. You can check here – https://templateartist.com/secure/wp-content/plugins/notificationx/assets/public/css/frontend.css However, I don’t think it’s an CSS issue. I have created a test page (with all default settings applied for NX) for you here – https://templateartist.com/notificationx-test/ password is – notificationx This is a basic contact form 7 form which will be submitted via ajax. So, please check and let me know if you have any questions. Thank you, Amit Hi @amitbiswas06 , Greetings. Thanks for sharing the details with us. We’ve checked your query and were able to reproduce the issue on our end. However, fetching ajax submission data is unavailable with our plugin at the moment. I will forward your query to the development team for further investigation and improvements, and we will inform you of any updates if we introduce that feature in the future. Thank you once again for bringing this to our attention. Best regards,

Comments

3 shown
Ashikur Rahman 2024-07-24T14:22:00+00:00

Hi @amitbiswas06 , Greetings. First of all, we would like to apologize for the delayed response due to the global internet outage and the internet outage in Bangladesh, where some of our agents work. We hope you understand. That seems really strange. If you’re using any caching plugin, could you please exclude the following URL from your minified CSS? /wp-content/plugins/notificationx/assets/public/css/frontend.css If you’re still facing the same, could you please share the page URL with us? This will allow us to check the issue thoroughly and assist you properly. Note: Please also make sure, you’re using the most recent version of NotificationX. Looking forward to hearing back from you. Thanks!

Amit Biswas 2024-07-25T05:10:00+00:00

Hi @ashikurwp , Thank you for getting back to me on this issue. I have checked the CSS file and it is loading correctly. You can check here – https://templateartist.com/secure/wp-content/plugins/notificationx/assets/public/css/frontend.css However, I don’t think it’s an CSS issue. I have created a test page (with all default settings applied for NX) for you here – https://templateartist.com/notificationx-test/ password is – notificationx This is a basic contact form 7 form which will be submitted via ajax. So, please check and let me know if you have any questions. Thank you, Amit

Ashikur Rahman 2024-07-25T09:40:00+00:00

Hi @amitbiswas06 , Greetings. Thanks for sharing the details with us. We’ve checked your query and were able to reproduce the issue on our end. However, fetching ajax submission data is unavailable with our plugin at the moment. I will forward your query to the development team for further investigation and improvements, and we will inform you of any updates if we introduce that feature in the future. Thank you once again for bringing this to our attention. Best regards,