WPIntell

Source evidence

Notification Email

picu – Online Photo Proofing Gallery · support · 2023-07-24T08:23:00+00:00

mixedsentiment
highseverity
0.95relevance
5replies
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Conversation

support
manasieril resolved
Installed Picu plugin, but we are not receiving Notification Emails. Hi @manasieril , please have a look at the following FAQ regarding picu emails . Please let us know, if this helped you resolve your issues. Cheers Florian My WordPress is sending emails, then too Notification emails are not working. And I assume you checked your SPAM folder and you made sure that the collection author’s email address is correct? The author’s address is where the email notification is sent after the client has approved their collection. Cheers Florian Yes. I have checked my spam folder. Also, I have mentioned the email address in the Notification Email setting of our plugin. Do I have to mention it somewhere else? Ok, thanks for checking. Please send your debug info, found under “picu > Settings > Debug Info” to support@picu.io . Cheers Florian

Comments

5 shown
Florian Ziegler 2023-07-24T08:28:00+00:00

Hi @manasieril , please have a look at the following FAQ regarding picu emails . Please let us know, if this helped you resolve your issues. Cheers Florian

manasieril 2023-07-24T08:48:00+00:00

My WordPress is sending emails, then too Notification emails are not working.

Florian Ziegler 2023-07-24T10:32:00+00:00

And I assume you checked your SPAM folder and you made sure that the collection author’s email address is correct? The author’s address is where the email notification is sent after the client has approved their collection. Cheers Florian

manasieril 2023-07-24T12:13:00+00:00

Yes. I have checked my spam folder. Also, I have mentioned the email address in the Notification Email setting of our plugin. Do I have to mention it somewhere else?

Florian Ziegler 2023-07-24T13:17:00+00:00

Ok, thanks for checking. Please send your debug info, found under “picu > Settings > Debug Info” to support@picu.io . Cheers Florian