Source evidence

Notification bar never close

HashBar – Announcement, Notification Bar & Popup Campaign · support · 2024-10-11T15:58:00+00:00

HashBar – Announcement, Notification Bar & Popup Campaign plugin evidence original source source API

complaintsentiment

mediumseverity

0.87relevance

1replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

7 / 36 rows with source links

19.4% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

29 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

pac749 unresolved

Hi, the X button to close notification bar is working, but after 1 second, it appear again, I tried many settings but can’t find it. Any clue about this kind of problem ? The page I need help with: [ log in to see the link] Hi @pac749 , Thank you so much for reaching out to us. We have reviewed your message and checked the page you shared. But when we visited your website, we didn’t encounter the same issue you described above. We noticed that the notification bar remained closed after clicking the X button. However, it reappears once the page is reloaded, which is the default behavior for a notification bar. If you’d prefer for the notification bar to stay closed even after the page is reloaded, please follow these steps below: 1. Go to the “ HashBars ” > “ Settings ” page. 2. Enable the “ Keep Notification Bar Closed ” option. This will ensure that the notification bar remains closed even after reloading a page. If the issue still persists, we kindly request you to open a support ticket here: https://hasthemes.com/contact-us/ Our support team will certainly assist you with this. Looking forward to helping you resolve this! Best regards, On behalf of the HashBar team, Tarek Aziz

Commercial Context

Opportunity

onsite conversion and engagement operations

Popup conversion widget assurance for turning onsite engagement widgets into measurable leads, trust, and conversions

Buyer: marketing teams, agencies, publishers, and ecommerce operators

Wedge: audit popup display rules, lead capture, trust signals, and campaign attribution

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Notification bar never close: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence quote: Notification bar never close Hi, the X button to close notification bar is working, but after 1 second, it appear again, I tried many settings but can’t find it.

Affected feature: bugs

bugs compatibility missing feature support

Plugin

API

HashBar – Announcement, Notification Bar & Popup Campaign

8.0K active installs · 362.6K downloads · rating 88.0

announcement bar countdown timer lead capture notification bar popup

Comments

1 shown

Tarek Aziz 2024-10-14T08:38:00+00:00

Hi @pac749 , Thank you so much for reaching out to us. We have reviewed your message and checked the page you shared. But when we visited your website, we didn’t encounter the same issue you described above. We noticed that the notification bar remained closed after clicking the X button. However, it reappears once the page is reloaded, which is the default behavior for a notification bar. If you’d prefer for the notification bar to stay closed even after the page is reloaded, please follow these steps below: 1. Go to the “ HashBars ” > “ Settings ” page. 2. Enable the “ Keep Notification Bar Closed ” option. This will ensure that the notification bar remains closed even after reloading a page. If the issue still persists, we kindly request you to open a support ticket here: https://hasthemes.com/contact-us/ Our support team will certainly assist you with this. Looking forward to helping you resolve this! Best regards, On behalf of the HashBar team, Tarek Aziz