Source evidence

Not working with recurring plugin again

EDD Auto Register · support · 2022-05-23T19:48:00+00:00

EDD Auto Register plugin evidence original source source API

mixedsentiment

highseverity

0.94relevance

2replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

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4 / 32 rows with source links

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Conversation

support

Matt Hodder resolved

There was a bug in 1.4 that prevented new accounts from being created for subscription based products. This bug was fixed in 1.4.1. However, after updating to 1.4.2 the bug is present again. After downgrading, the issue is resolved. Steps: Try to purchase a subscription based product using new email address, Receive the following error: “You must be logged in to purchase a subscription” Thanks! Hey @matthodder I just tested this (trying to improve my stores checkout conversions), and I don’t have that issue with latest version of recurring payments, EDD and 1.4.2 of EDD Auto Register. Not sure what’s going on, I charge yearly variable priced products. Hey @matthodder Sorry for the delay here. Can you check in the Auto Register settings and if you have “Only register users for successful orders” checked please disable that.

Commercial Context

Opportunity

checkout and revenue assurance

Easy Digital Downloads revenue assurance for protecting checkout revenue and order operations

Buyer: store owners and WooCommerce agencies

Wedge: monitor easy digital downloads failures, handoffs, and revenue-impacting exceptions

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Not working with recurring plugin again: users show bugs, missing feature, pricing pain that may indicate a product gap.

Evidence quote: Not working with recurring plugin again There was a bug in 1.4 that prevented new accounts from being created for subscription based products.

Affected feature: checkout

bugs missing feature pricing support

Plugin

API

EDD Auto Register

900 active installs · 89.0K downloads · rating 94.0

digital downloads e-downloads easy digital downloads edd purchase

Comments

2 shown

Andrew Lima 2022-06-14T16:51:00+00:00

Hey @matthodder I just tested this (trying to improve my stores checkout conversions), and I don’t have that issue with latest version of recurring payments, EDD and 1.4.2 of EDD Auto Register. Not sure what’s going on, I charge yearly variable priced products.

Mihai Joldis 2022-07-02T21:46:00+00:00

Hey @matthodder Sorry for the delay here. Can you check in the Auto Register settings and if you have “Only register users for successful orders” checked please disable that.