Source evidence

Not working with a custom role

Intuitive Custom Post Order · support · 2023-08-16T05:14:00+00:00

Intuitive Custom Post Order plugin evidence original source source API

complaintsentiment

mediumseverity

0.92relevance

2replies

Evidence linked to opportunitycommercial context

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Open evidence

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Conversation

support

Rocket Apps unresolved

Howdy, This was working flawlessly for our client, up until he called me today saying he couldn’t drag the order of the posts any more. When he hovers over a post title the mouse cursor doesn’t change to indicate that it’s draggable. I checked and he is correct. The only way to make it work for him was to change his role to admin. But that’s not a real solution. As mentioned this never used to be a problem, so it’s odd that it now is. FYI we’ve made no changes to the website or added any new plugins. All plugins are up to date. I checked his role privileges and (using the User Role Manager plugin) and there doesn’t appear to be any options related to Intuitive Custom Post Order. Have you guys accidentally introduced a bug? I just wanted to note that we are seeing this too on a site with Woocommerce, where a user is a Shop Manager and can’t drag/drop items but I can as an admin. your custom role (or shop manager role) needs some of these capabilities: hicpo_load_script_css hicpo_update_menu_order hicpo_update_menu_order_tags hicpo_update_menu_order_sites you can easily add them with plugins like advanced access manager. This reply was modified 2 years, 5 months ago by flore89 .

Commercial Context

Opportunity

content publishing operations

Post Order publishing workflow assurance for keeping publishing, media, and editorial handoffs consistent

Buyer: publishers, content teams, and agencies

Wedge: check post order publishing, media, metadata, and editorial handoffs before content goes live

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Not working with a custom role: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence quote: I checked his role privileges and (using the User Role Manager plugin) and there doesn’t appear to be any options related to Intuitive Custom Post Order.

Affected feature: woocommerce

bugs compatibility missing feature support

Plugin

API

Intuitive Custom Post Order

400.0K active installs · 3.0M downloads · rating 88.0

custom post type order order post order posts post order posts order

Comments

2 shown

pinksharpii 2023-10-02T17:40:00+00:00

I just wanted to note that we are seeing this too on a site with Woocommerce, where a user is a Shop Manager and can’t drag/drop items but I can as an admin.

flore89 2023-12-12T11:34:00+00:00

your custom role (or shop manager role) needs some of these capabilities: hicpo_load_script_css hicpo_update_menu_order hicpo_update_menu_order_tags hicpo_update_menu_order_sites you can easily add them with plugins like advanced access manager. This reply was modified 2 years, 5 months ago by flore89 .