WPIntell

Source evidence

Not Working :(

Manually Approved Reviews for WooCommerce · review · 2016-07-13T16:51:00+00:00

complaintsentiment
mediumseverity
0.92relevance
3replies
Evidence linked to opportunitycommercial context

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23.7% of this page's analysis has direct source links.

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Conversation

review · 1 stars
ashleykart unresolved
Hi! We can’t seem to get the plugin to work, reviews are still posting without approval. We have followed all instructions on installing and activating. They always will post for the person who wrote the review. Try signing out and it shouldn’t be there. May I suggest asking for help before posting a negative review? I monitor both with the same frequency. Thanks! Hi TIm, The review was because it does not work properly. I had read the previous comment about it on how to fix it and I had tried all of that. I tried it on a different browser, not logged in, and it is still there, it doesn’t show up in the admin panel as pending it just shows with all the older ones. I even un-installed the plugin and installed it back in again and that didn’t work either. I would be happy to give you a raving review if we can figure this out. Best, Ashley It’s just better if it works the other way around. Where you ask for help and then if it can’t be resolved a negative review is given. A negative review is the death-nail to a plugin. Not very inspiring to develop new plugins or fix problems with an immediate negative review without a chance to identify or resolve a problem. To foster the spirit of free development, giving a plugin a chance before a negative review would go a long way. In any case, if you’re willing to open a support topic or add to an existing one I’m sure we can get to the bottom of your problem. You can link to the support page for WooCommerce Reviews Manually Approved . Thanks!

Comments

3 shown
Tim Eckel 2016-07-15T22:38:00+00:00

They always will post for the person who wrote the review. Try signing out and it shouldn’t be there. May I suggest asking for help before posting a negative review? I monitor both with the same frequency. Thanks!

ashleykart 2016-07-15T23:26:00+00:00

Hi TIm, The review was because it does not work properly. I had read the previous comment about it on how to fix it and I had tried all of that. I tried it on a different browser, not logged in, and it is still there, it doesn’t show up in the admin panel as pending it just shows with all the older ones. I even un-installed the plugin and installed it back in again and that didn’t work either. I would be happy to give you a raving review if we can figure this out. Best, Ashley

Tim Eckel 2016-07-16T16:20:00+00:00

It’s just better if it works the other way around. Where you ask for help and then if it can’t be resolved a negative review is given. A negative review is the death-nail to a plugin. Not very inspiring to develop new plugins or fix problems with an immediate negative review without a chance to identify or resolve a problem. To foster the spirit of free development, giving a plugin a chance before a negative review would go a long way. In any case, if you’re willing to open a support topic or add to an existing one I’m sure we can get to the bottom of your problem. You can link to the support page for WooCommerce Reviews Manually Approved . Thanks!