Conversation
supportI can only add 2 in 2, when I put many it does not work, and comes back different menu. There is no error message in the Log.
Hello timbalada88, Thanks for reaching out to us. Can you please tell us that, are you adding only pages with inner level menu or main level menu? If any screen which might be more helpful. We have reviewed in our latest version and it is working fine. Also, please share your current theme name and system report so, we can check current activated plugin version and all that things and update you for the same. Thanks,
Hello thanks for your reply. I’m adding a sub-menu, I noticed that this happens when I get 299 items in the menu, after that it stops working. I tested it by removing 10 items from the menu, and tried to add 10 new items that I wanted before, and it worked, when I tried to add others that I removed earlier it was an error. The error is: He does not save the menu, and I am directing to another menu.
Hello timbalada88, Thanks for your reply and providing the more detail about your query. Okay, we will troubleshoot at our side by adding the more than 300 menu items and get back to you. We have tested our plugin up to 50 menu items and it is working fine. But on your special case we will add more than 300 menu items and troubleshoot it and update you for the same. Thanks,
Hello timbalada88, I hope you are doing well. We have troubleshoot your query in detail and found that this type of issue is coming because of your server max_input_vars value might no not as required. Please review it and increase the max_input_vars up to 7000 and after that, it will work. Click here to review how to increase value using the cPanel. I hope this helps. Let us know still if any Thanks,
Hello timbalada88, Thanks for reaching out to us. Can you please tell us that, are you adding only pages with inner level menu or main level menu? If any screen which might be more helpful. We have reviewed in our latest version and it is working fine. Also, please share your current theme name and system report so, we can check current activated plugin version and all that things and update you for the same. Thanks,
Hello thanks for your reply. I’m adding a sub-menu, I noticed that this happens when I get 299 items in the menu, after that it stops working. I tested it by removing 10 items from the menu, and tried to add 10 new items that I wanted before, and it worked, when I tried to add others that I removed earlier it was an error. The error is: He does not save the menu, and I am directing to another menu.
Hello timbalada88, Thanks for your reply and providing the more detail about your query. Okay, we will troubleshoot at our side by adding the more than 300 menu items and get back to you. We have tested our plugin up to 50 menu items and it is working fine. But on your special case we will add more than 300 menu items and troubleshoot it and update you for the same. Thanks,
Hello timbalada88, I hope you are doing well. We have troubleshoot your query in detail and found that this type of issue is coming because of your server max_input_vars value might no not as required. Please review it and increase the max_input_vars up to 7000 and after that, it will work. Click here to review how to increase value using the cPanel. I hope this helps. Let us know still if any Thanks,