Conversation
supportIt doesn’t show me the P24 payment gateway. I have the values set as in the attachments. For euro, it should disable the Bank Transfer 1 method, for PLN it should disable Bank Transfer. In both cases it should show Przelewy24 (P24). However, it only shows in the case of PLN. https://ibb.co/d7kYxkD https://ibb.co/25cfyKm The problem occurs on this page: https://marnadrukarnia.com/ Do you have an idea how I can solve this problem? This topic was modified 2 years, 2 months ago by froggiesonthetravel .
Please send full page screenshot right now your screenshot are half cut we can’t make out anything from them
https://ibb.co/Ch9fP8y https://ibb.co/2kMCTbp This is what payments look like.
Hi, What i can see from your screenshot you are not hiding this Przelewy24 (P24) payment method using our plugin in your rule so its visibility is not controlled by our plugin
I don’t hide it because I want her to show up all the time. When I turn off the module, all payments are made.
sorry we cant understood why that payment option is getting hidden if you are not hiding it using our plugin if you have a test site then send us the test site login detail will try to find why it is getting hidden by our plugin
when we go to your checkout page and select PLN as a currency we only see one payment option Bank transfer for EUR but when we select Euro currency we get multiple payment option like google pay, Karta płatnicza, Visa Mobile, ApplePay, Blik so it is not just the Przelewy24 (P24) which is getting removed even other payment option “google pay, Karta płatnicza, Visa Mobile, ApplePay, Blik” are also been removed you must be having some other configuration that is removing this other payment methods View post on imgur.com
The view you sent is for the PLN currency. I want the same view (except for Bank Transfer, here it should be Bank Transfer EUR) for the EUR currency Google Pay, Apple Pay, etc. are components of Przelewy 24. I want to have all these payment methods for both EUR and PLN. They are not disabled in the module so they should be displayed
Sorry we can’t not figure out why Przelewy 24 is been getting removed if you have not configured a rule to remove it, may be your Przelewy 24 plugin is made in some different way which is not compatible with our plugin so i will suggest you use some other plugin for your hiding need or contact the developer of Przelewy 24 plugin with the issue
Please send full page screenshot right now your screenshot are half cut we can’t make out anything from them
https://ibb.co/Ch9fP8y https://ibb.co/2kMCTbp This is what payments look like.
Hi, What i can see from your screenshot you are not hiding this Przelewy24 (P24) payment method using our plugin in your rule so its visibility is not controlled by our plugin
I don’t hide it because I want her to show up all the time. When I turn off the module, all payments are made.
sorry we cant understood why that payment option is getting hidden if you are not hiding it using our plugin if you have a test site then send us the test site login detail will try to find why it is getting hidden by our plugin
when we go to your checkout page and select PLN as a currency we only see one payment option Bank transfer for EUR but when we select Euro currency we get multiple payment option like google pay, Karta płatnicza, Visa Mobile, ApplePay, Blik so it is not just the Przelewy24 (P24) which is getting removed even other payment option “google pay, Karta płatnicza, Visa Mobile, ApplePay, Blik” are also been removed you must be having some other configuration that is removing this other payment methods View post on imgur.com
The view you sent is for the PLN currency. I want the same view (except for Bank Transfer, here it should be Bank Transfer EUR) for the EUR currency Google Pay, Apple Pay, etc. are components of Przelewy 24. I want to have all these payment methods for both EUR and PLN. They are not disabled in the module so they should be displayed
Sorry we can’t not figure out why Przelewy 24 is been getting removed if you have not configured a rule to remove it, may be your Przelewy 24 plugin is made in some different way which is not compatible with our plugin so i will suggest you use some other plugin for your hiding need or contact the developer of Przelewy 24 plugin with the issue