WPIntell

Source evidence

Not replacing all images

Enable Media Replace · support · 2025-12-18T11:51:00+00:00

complaintsentiment
mediumseverity
0.57relevance
1replies
Evidence linked to opportunitycommercial context

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Conversation

support
rafaelzrt unresolved
Hello, I’m trying your plugin to replace some .webp images and it worked for some instances of the images on my site, but it didnt worked for all the instances of that image. I noticed it does changed the image when it is the original one but if it is one of the other dimensions WordPress creates for example filename-500×300.webp it doesnt have changed. So the images remains as the old one. I use W3TC for cache and I’ve cleaned all caches but nothing changes after several tries. What could be causing this? Thank you. Hi @rafaelzrt , Thank you for your message! I’m sorry to hear about this issue 🙁 Could you please confirm if these WebP images were already uploaded by yourself or were created/converted using our plugin ShortPixel Image Optimizer? Could you maybe provide us an example WebP image that we could run some tests on? Looking forward to your reply so we can check this for you! All the best,

Comments

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Adrian 2025-12-18T17:48:00+00:00

Hi @rafaelzrt , Thank you for your message! I’m sorry to hear about this issue 🙁 Could you please confirm if these WebP images were already uploaded by yourself or were created/converted using our plugin ShortPixel Image Optimizer? Could you maybe provide us an example WebP image that we could run some tests on? Looking forward to your reply so we can check this for you! All the best,