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supportWhen testing the plugin I used Cash on Delivery option and it work fine. Once I linked the payment gateway, there no ticket numbers being generated and it also doesn’t appear under Tickets The page I need help with: [ log in to see the link]
Hi, Does the order have processing or completed status. Tickets are only generated on these two order status. What payment plugin are you using? regards, Dan
Thank you Dan. I’ve installed a plugin called Order Status Control for Woocommerce which seemed to have resolved the issue. It seems that the payment gateway interfered with the status so that it didn’t reach the completed status.
Fantastic news. if fixed, please mark this tread as resolved. All the best, dan
Hi @jzybrands Is this issue resolved?
Hi, Does the order have processing or completed status. Tickets are only generated on these two order status. What payment plugin are you using? regards, Dan
Thank you Dan. I’ve installed a plugin called Order Status Control for Woocommerce which seemed to have resolved the issue. It seems that the payment gateway interfered with the status so that it didn’t reach the completed status.
Fantastic news. if fixed, please mark this tread as resolved. All the best, dan
Hi @jzybrands Is this issue resolved?