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supportThis is what the error log says: [12-Feb-2024 18:19:44 UTC] ImagickException: attempt to perform an operation not allowed by the security policy `PDF’ @ error/constitute.c/IsCoderAuthorized/422 in /data/web/joh.bsoft.de/wp-content/plugins/pdf-thumbnail-generator/pdf-thumbnail-generator.php:236 Stack trace: 0 /data/web/joh.bsoft.de/wp-content/plugins/pdf-thumbnail-generator/pdf-thumbnail-generator.php(236): Imagick->readImage() 1 /data/web/joh.bsoft.de/wp-content/plugins/pdf-thumbnail-generator/pdf-thumbnail-generator.php(97): pdf_thumbnail_generator->generate_thumbnail() 2 /data/web/joh.bsoft.de/wp-includes/class-wp-hook.php(324): pdf_thumbnail_generator->admin_options_page() 3 /data/web/joh.bsoft.de/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() 4 /data/web/joh.bsoft.de/wp-includes/plugin.php(517): WP_Hook->do_action() 5 /data/web/joh.bsoft.de/wp-admin/admin.php(259): do_action() 6 /data/web/joh.bsoft.de/wp-admin/options-general.php(10): require_once(‘/data/web/joh.b…’) 7 {main} I did not define any special security policy, do you have any clue for me? Tx Hanno
Hello, you need to contact your hosting provider and ask him to solve this. There is nothing I can do about this. Good luck!
If you think answers like “Ask someone else” or “There must be some difference between the two platforms, try to find out the differences yourself” (I read this in another support request) are something that could be called “support”, and if you furthermore *dare* to call those issues solved, then I’ll take it without accepting it. If you had paid just a little attention to the causes of at least my problem, you would have known that it is obviously about a security feature in ImageMagick, and that there is a possibility that security holes can arise when settings are made to that tool, as they are apparently necessary for your plugin. After you didn’t even give the slightest hint of a possible cause, I found it surprisingly quickly with the help of Google, and I also saw that this problem is widespread on the one hand side, and that most obviously there are ways for the programmer to circumvent it on the other. It’s up to each host to decide whether they want to cause themselves problems by changing the ImageMagick settings or whether they generally refuse to make these changes to the setup – I can certainly understand that. Fortunately, I host my sites myself, and I know everyone else who uses my servers. So I don’t mind changing the ImageMagick setup because I think I can assess the risk. But if large providers don’t want to get involved, that’s understandable. Unfortunately, in this case, your app is completely unusable. This reply was modified 2 years, 3 months ago by Hanno . This reply was modified 2 years, 3 months ago by Hanno . This reply was modified 2 years, 3 months ago by Hanno .
Yes, I don’t spend much time on threads like this, because I have also a lot of other FREE plugins and this plugin works on thousand websites on hundreds different servers, so it is simply problem on your server and you need to solve this with your administrator… but wait… You are your own server administrator and you ask me to solve YOUR wrong setup or configuration? …and you also wrote that you were able to find an answer on a Google in a few minutes? So before you’ve tried to google it you just wrote here? Are you serious? 😀 If this plugin does not work for you, then go and use another one. This plugin works without any problems for a lot of people, so your passively aggressive comment “your app is completely unusable” is ridiculous…
Well, somehow it made sense that your plugin didn’t work. Because after I had changed the setup of ImageMagick as required by your plugin to work, WordPress suddenly created the thumbnails itself with on-board tools. So why install this crap plugin at all? Totally superfluous. Oh yeah, I’ve already uninstalled it. And I will pay more attention to the author of other plugins.
Hello, you need to contact your hosting provider and ask him to solve this. There is nothing I can do about this. Good luck!
If you think answers like “Ask someone else” or “There must be some difference between the two platforms, try to find out the differences yourself” (I read this in another support request) are something that could be called “support”, and if you furthermore *dare* to call those issues solved, then I’ll take it without accepting it. If you had paid just a little attention to the causes of at least my problem, you would have known that it is obviously about a security feature in ImageMagick, and that there is a possibility that security holes can arise when settings are made to that tool, as they are apparently necessary for your plugin. After you didn’t even give the slightest hint of a possible cause, I found it surprisingly quickly with the help of Google, and I also saw that this problem is widespread on the one hand side, and that most obviously there are ways for the programmer to circumvent it on the other. It’s up to each host to decide whether they want to cause themselves problems by changing the ImageMagick settings or whether they generally refuse to make these changes to the setup – I can certainly understand that. Fortunately, I host my sites myself, and I know everyone else who uses my servers. So I don’t mind changing the ImageMagick setup because I think I can assess the risk. But if large providers don’t want to get involved, that’s understandable. Unfortunately, in this case, your app is completely unusable. This reply was modified 2 years, 3 months ago by Hanno . This reply was modified 2 years, 3 months ago by Hanno . This reply was modified 2 years, 3 months ago by Hanno .
Yes, I don’t spend much time on threads like this, because I have also a lot of other FREE plugins and this plugin works on thousand websites on hundreds different servers, so it is simply problem on your server and you need to solve this with your administrator… but wait… You are your own server administrator and you ask me to solve YOUR wrong setup or configuration? …and you also wrote that you were able to find an answer on a Google in a few minutes? So before you’ve tried to google it you just wrote here? Are you serious? 😀 If this plugin does not work for you, then go and use another one. This plugin works without any problems for a lot of people, so your passively aggressive comment “your app is completely unusable” is ridiculous…
Well, somehow it made sense that your plugin didn’t work. Because after I had changed the setup of ImageMagick as required by your plugin to work, WordPress suddenly created the thumbnails itself with on-board tools. So why install this crap plugin at all? Totally superfluous. Oh yeah, I’ve already uninstalled it. And I will pay more attention to the author of other plugins.