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Source evidence

No shipping option showing up at checkout

Free Shipping Per Product for WooCommerce · support · 2021-11-03T08:41:00+00:00

Free Shipping Per Product for WooCommerce plugin evidence original source source API
complaintsentiment
highseverity
0.96relevance
7replies
Evidence linked to opportunitycommercial context

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Conversation

support
pr0pang unresolved
Hey, Ive created a shipping class “free-shipping” with the exact same slug. Here are my settings When i get to checkout there is no shipping option available. What am i doing wrong? Hello @pr0pang Would you please send me a screenshot of the main shipping zones page? View post on imgur.com Thanks for the screenshot. I see the settings are alright, Would you please share a screenshot of the plugin settings page and the Checkout page? In my first post you can see a screenshot of the settings page for the plugin. If you mean some other page please tell me how to access it 🙂 Translated to english it says: SHIPPING METHOD There are no delivery methods available. Make sure your address is entered correctly, or contact us if you need help. Ok I see. Would you please temporarily deactivate our plugin and check if the issue is solved after that? No issues with plugin deactivated but issue remains once it is activated again Hello @pr0pang I’m sorry but I could not reproduce the issue. If you can send me temporary access to the WordPress dashboard that would be useful for me to help you out. You can send me a support ticket at https://wpruby.com/submit-ticket/

Comments

7 shown
Waseem Senjer 2021-11-03T10:24:00+00:00

Hello @pr0pang Would you please send me a screenshot of the main shipping zones page?

pr0pang 2021-11-03T10:48:00+00:00

View post on imgur.com

Waseem Senjer 2021-11-03T22:26:00+00:00

Thanks for the screenshot. I see the settings are alright, Would you please share a screenshot of the plugin settings page and the Checkout page?

pr0pang 2021-11-04T07:43:00+00:00

In my first post you can see a screenshot of the settings page for the plugin. If you mean some other page please tell me how to access it 🙂 Translated to english it says: SHIPPING METHOD There are no delivery methods available. Make sure your address is entered correctly, or contact us if you need help.

Waseem Senjer 2021-11-04T10:19:00+00:00

Ok I see. Would you please temporarily deactivate our plugin and check if the issue is solved after that?

pr0pang 2021-11-04T12:30:00+00:00

No issues with plugin deactivated but issue remains once it is activated again

Waseem Senjer 2021-11-04T15:24:00+00:00

Hello @pr0pang I’m sorry but I could not reproduce the issue. If you can send me temporary access to the WordPress dashboard that would be useful for me to help you out. You can send me a support ticket at https://wpruby.com/submit-ticket/