Source evidence

No respons!

Portfolio Responsive Gallery · review · 2026-02-18T17:13:00+00:00

Portfolio Responsive Gallery plugin evidence original source source API

complaintsentiment

highseverity

0.97relevance

1replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

8 / 28 rows with source links

28.6% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

20 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

review · 1 stars

hellesc unresolved

I installed the free theme, which works fine. The problem is that I purchased (and payed!) for the upgrade – 12 days ago today! I then received an email with a link that should have sent me to a webadress with a download possibility. However, it was a link to a png file with the logo with 4 squares that you see on the plugin site. I tried to make the seller send me a new link, but only got the message that they had to contact the original developer to send it to them. I have contacted them several times, but still haven´t got a link that works!! It can´t be that difficult to email me with a proper link to the upgrade. Dear @hellesc , We are sorry to hear about your issue. We couldn’t find any message from you in our support inbox. Our official support contact page is here: https://ays-pro.com/contact — please use this page to reach us directly so we can properly assist you. It’s possible that you contacted the payment provider (Paddle) instead of our support team, which is why we didn’t receive your request. If you’re unable to download the file from the link above, please try logging into your AYS Pro account using your username and password and download it directly from there. In most cases, this resolves the problem. If you’re still unable to access the download, please let us know and we’ll help you resolve it as quickly as possible. We’re here to help. Thank you.

Commercial Context

Opportunity

content publishing operations

Image Gallery publishing workflow assurance for keeping publishing, media, and editorial handoffs consistent

Buyer: publishers, content teams, and agencies

Wedge: check image gallery publishing, media, metadata, and editorial handoffs before content goes live

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: No respons!: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence quote: I installed the free theme, which works fine.

Affected feature: payment

bugs compatibility support setup

Plugin

API

Portfolio Responsive Gallery

200 active installs · 9.5K downloads · rating 60.0

image gallery portfolio portfolio gallery portfolio plugin wordpress portfolio plugin

Comments

1 shown

Jasmine 2026-02-18T17:52:00+00:00

Dear @hellesc , We are sorry to hear about your issue. We couldn’t find any message from you in our support inbox. Our official support contact page is here: https://ays-pro.com/contact — please use this page to reach us directly so we can properly assist you. It’s possible that you contacted the payment provider (Paddle) instead of our support team, which is why we didn’t receive your request. If you’re unable to download the file from the link above, please try logging into your AYS Pro account using your username and password and download it directly from there. In most cases, this resolves the problem. If you’re still unable to access the download, please let us know and we’ll help you resolve it as quickly as possible. We’re here to help. Thank you.