Source evidence

No Longer Blocking

User Blocker · support · 2024-04-25T14:03:00+00:00

User Blocker plugin evidence original source source API

complaintsentiment

highseverity

0.91relevance

1replies

Evidence onlycommercial context

Proof Health

Open evidence

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Conversation

support

kenseit unresolved

After the recent update your app is no longer working as intended. Blocked users by date can just login without any prompt. If you use permanent blocked the plugin still works. Few weeks back i send in to support whereby if we have Wordfence active it does not show the remarks of why the user was blocked instead it just says ERROR: The username or password you entered is incorrect. Lost your password? As Wordfence is one of the most used security plugin I hope that you could look into ensuring the error reflects your error message instead of Wordfence’s error message. Lastly, your URL redirect does not work inserting a address/ link to redirect to has no outcome. It just remains at the login page. This topic was modified 2 years, 1 month ago by kenseit . This topic was modified 2 years, 1 month ago by kenseit . The blocking works now… that leads me to suspect it had to do with the timing input that was not accurate? Nevertheless could you help on FIf Wordfence is active it does not show the remarks of why the user was blocked instead it just says ERROR: The username or password you entered is incorrect. Lost your password? As Wordfence is one of the most used security plugin I hope that you could look into ensuring the error reflects your error message instead of Wordfence’s error message. Lastly, your URL redirect does not work inserting a address/ link to redirect to has no outcome. It just remains at the login page.

Evidence Context

Evidence only

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

Analysis

heuristic-v1

Summary: No Longer Blocking: users show security, bugs, support pain that may indicate a product gap.

Evidence quote: If you use permanent blocked the plugin still works.

Affected feature: security

security bugs support reliable

Plugin

API

User Blocker

3.0K active installs · 82.6K downloads · rating 82.0

block user deactivate users deny user disable users restrict user

Comments

1 shown

kenseit 2024-04-26T05:43:00+00:00

The blocking works now… that leads me to suspect it had to do with the timing input that was not accurate? Nevertheless could you help on FIf Wordfence is active it does not show the remarks of why the user was blocked instead it just says ERROR: The username or password you entered is incorrect. Lost your password? As Wordfence is one of the most used security plugin I hope that you could look into ensuring the error reflects your error message instead of Wordfence’s error message. Lastly, your URL redirect does not work inserting a address/ link to redirect to has no outcome. It just remains at the login page.