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Gps Plotter · support · 2019-10-01T04:15:00+00:00

Gps Plotter plugin evidence original source source API
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tim_whittaker resolved
Hi there, I have installed the bootleg version to WP.. and see the map just fine . It shows 3 users from 2007?? And not my location.. I have the Android app set up.. latest download. Any ideas? Tim Hi Tim, Try switching to the 2019 Theme. Let me know if it works and we can go from there. Thanks.. but NO, still not working https://freedomfamily.nz/where-are-we-now/ Does the username have to have any format or relevance? Also the URL.. is that just the site url or the page? Does the host have to have any special permissions? Thanks Tim Hi Tim, The username does not need to be in a particular format though maybe avoid spaces. The url you enter should just be the site url not the page url https://freedomfamily.nz should work. I am not aware of any special permissions that you would need. This reply was modified 6 years, 8 months ago by Steve Curtis . Ok so where to from here. I would really like for this to work as my family will be traveling for the next few years on a yacht and would love for friends to see where we are. Is there a way you can help me? Thanks Hi Tim, The app does require a cell phone signal in order to ping. Are you getting a good cell connection where you are located? Yes.. was in BOTH wi-fi and Cell reception.. left it for 30mins.. still nothing? Hi Tim, I went to your site and I was able to get my location. You can see a screenshot here; https://www.stpetedesign.com/wp-content/uploads/2019/10/freedomfamily.nz_02.png Try entering your info exactly like the screenshot below. Enter a different username but be sure to enter the url exactly like it is in this screenshot; http://www.stpetedesign.com/wp-content/uploads/2019/10/freedomfamily.nz_03.png Let me know if it works. Otherwise there may be a compatibility issue with your phone or carrier. OK.. so yay!.. It worked.. and now.. with my WP Theme.. there appears to be an issue? https://freedomfamily.nz/where-are-we-now/ .. nothing.. Tim Hi Tim, Looks like it is tracking. It does look like the top is cut off a little bit. That is most likely due to a CSS incompatibility with the theme. Is that what you are referring to? Actually no.. was a delay but yes.. looks like it IS working.. Thanks so very much for your help.. really appreciate it. Im having trouble uploading the boatleg version.. but this will be great for now. cheers, Tim You are welcome. Thanks for using our software. I will mark this as resolved. I will look at the Bootleg version and see if I have any issues with it.

Comments

11 shown
Steve Curtis 2019-10-02T02:57:00+00:00

Hi Tim, Try switching to the 2019 Theme. Let me know if it works and we can go from there.

tim_whittaker 2019-10-02T18:45:00+00:00

Thanks.. but NO, still not working https://freedomfamily.nz/where-are-we-now/ Does the username have to have any format or relevance? Also the URL.. is that just the site url or the page? Does the host have to have any special permissions? Thanks Tim

Steve Curtis 2019-10-02T19:02:00+00:00

Hi Tim, The username does not need to be in a particular format though maybe avoid spaces. The url you enter should just be the site url not the page url https://freedomfamily.nz should work. I am not aware of any special permissions that you would need. This reply was modified 6 years, 8 months ago by Steve Curtis .

tim_whittaker 2019-10-02T19:10:00+00:00

Ok so where to from here. I would really like for this to work as my family will be traveling for the next few years on a yacht and would love for friends to see where we are. Is there a way you can help me? Thanks

Steve Curtis 2019-10-02T22:05:00+00:00

Hi Tim, The app does require a cell phone signal in order to ping. Are you getting a good cell connection where you are located?

tim_whittaker 2019-10-03T06:25:00+00:00

Yes.. was in BOTH wi-fi and Cell reception.. left it for 30mins.. still nothing?

Steve Curtis 2019-10-03T19:02:00+00:00

Hi Tim, I went to your site and I was able to get my location. You can see a screenshot here; https://www.stpetedesign.com/wp-content/uploads/2019/10/freedomfamily.nz_02.png Try entering your info exactly like the screenshot below. Enter a different username but be sure to enter the url exactly like it is in this screenshot; http://www.stpetedesign.com/wp-content/uploads/2019/10/freedomfamily.nz_03.png Let me know if it works. Otherwise there may be a compatibility issue with your phone or carrier.

tim_whittaker 2019-10-03T22:37:00+00:00

OK.. so yay!.. It worked.. and now.. with my WP Theme.. there appears to be an issue? https://freedomfamily.nz/where-are-we-now/ .. nothing.. Tim

Steve Curtis 2019-10-03T22:45:00+00:00

Hi Tim, Looks like it is tracking. It does look like the top is cut off a little bit. That is most likely due to a CSS incompatibility with the theme. Is that what you are referring to?

tim_whittaker 2019-10-04T05:34:00+00:00

Actually no.. was a delay but yes.. looks like it IS working.. Thanks so very much for your help.. really appreciate it. Im having trouble uploading the boatleg version.. but this will be great for now. cheers, Tim

Steve Curtis 2019-10-04T22:21:00+00:00

You are welcome. Thanks for using our software. I will mark this as resolved. I will look at the Bootleg version and see if I have any issues with it.