Source evidence

No Action When Clicking the Submit Button

Email Marketing Plugin – WP Email Capture · support · 2022-06-05T03:20:00+00:00

Email Marketing Plugin – WP Email Capture plugin evidence original source source API

complaintsentiment

highseverity

1.0relevance

3replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

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17.6% of this page's analysis has direct source links.

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Conversation

support

markathome unresolved

Hi, I have followed the installation and setup guides, added the sidebar widget, but when I go to test it I get no response or action when hitting the submit button. (I purchased premium to eventually make a survey form, but am at the free setup stage at the moment). If you are able to look at this any help would be greatly appreciated. Mark The page I need help with: [ log in to see the link] Hi Mark, I cannot see the widget on the page you shared. Could you provide me with the URL of the page with the widget on and I can take a look. Thanks Rhys sorry my mistake… i kept trying to work on it and removed it in frustration. It’s back in the sidebar via the link above. Hi Mark, I’m getting a “Bad Request” on the reCAPTCHA code. Could you try disabling reCAPTCHA (removing your keys within the WP Email Capture > Settings page)? See if that works? I’ve checked on my version and there doesn’t appear to be anything wrong with the plugin or the theme coding. Could you check if those keys are a reCAPTCHA v3 (not v2)? That seems to be the consensus online as to what causes this error.

Commercial Context

Opportunity

lead capture reliability

Email lead-capture reliability for protecting form submissions and lead routing

Buyer: marketing teams, agencies, and lead-generation site owners

Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: No Action When Clicking the Submit Button: users show security, bugs, compatibility pain that may indicate a product gap.

Evidence quote: No Action When Clicking the Submit Button Hi, I have followed the installation and setup guides, added the sidebar widget, but when I go to test it I get no response or action when hitting the submit button.

Affected feature: email

security bugs compatibility missing feature

Plugin

API

Email Marketing Plugin – WP Email Capture

1.0K active installs · 310.5K downloads · rating 86.0

email email marketing gutenberg ready mailing list widget ready

Comments

3 shown

Rhys Wynne 2022-06-05T07:24:00+00:00

Hi Mark, I cannot see the widget on the page you shared. Could you provide me with the URL of the page with the widget on and I can take a look. Thanks Rhys

markathome 2022-06-06T00:11:00+00:00

sorry my mistake… i kept trying to work on it and removed it in frustration. It’s back in the sidebar via the link above.

Rhys Wynne 2022-06-06T07:28:00+00:00

Hi Mark, I’m getting a “Bad Request” on the reCAPTCHA code. Could you try disabling reCAPTCHA (removing your keys within the WP Email Capture > Settings page)? See if that works? I’ve checked on my version and there doesn’t appear to be anything wrong with the plugin or the theme coding. Could you check if those keys are a reCAPTCHA v3 (not v2)? That seems to be the consensus online as to what causes this error.