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Source evidence

New Sheets Are Not Recognized

GSheetConnector for Elementor Forms – Sync Elementor Forms to Google Sheets · support · 2025-01-07T17:13:00+00:00

mixedsentiment
mediumseverity
0.72relevance
4replies
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Conversation

support
mohobook resolved
Hello, I had your plugin working flawlessly in 2024 on a document with 6 sheets (tabs), I added a new new sheet (tab) for 2025 and the plugin does not see it, I have reauthenticated, deactivated and activated the plugin, and nothing works, the new sheet (tab) is simply not visible, see below https://pasteboard.co/yZPZ1qdC4Dx1.png Hello @mohobook , After re-authentication, have to fetch the sheet details again? If you have fetched and still not showing the sheets in the list then let us know which PHP and WordPress version you are using. Thanks Abdullah Hello, Yes, I have fetched numerous times, and still cannot get the new tab to appear I’m using the latest version of WordPress, the latest version of Elementor, and PHP 8.1.31 Hello, did you see my reply? @mohobook Can you please open up a ticket at our support for further guidance? Thanks Abdullah

Comments

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Abdullah Kaludi 2025-01-08T12:38:00+00:00

Hello @mohobook , After re-authentication, have to fetch the sheet details again? If you have fetched and still not showing the sheets in the list then let us know which PHP and WordPress version you are using. Thanks Abdullah

mohobook 2025-01-08T15:00:00+00:00

Hello, Yes, I have fetched numerous times, and still cannot get the new tab to appear I’m using the latest version of WordPress, the latest version of Elementor, and PHP 8.1.31

mohobook 2025-01-10T18:04:00+00:00

Hello, did you see my reply?

Abdullah Kaludi 2025-01-11T14:33:00+00:00

@mohobook Can you please open up a ticket at our support for further guidance? Thanks Abdullah