Source evidence

New patch new problem

Cost Calculator Builder · support · 2026-03-17T09:05:00+00:00

Cost Calculator Builder plugin evidence original source source API

complaintsentiment

mediumseverity

0.62relevance

3replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

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30 rows with no attached evidence

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Conversation

support

proofbilisim resolved

After the recent update related to the Cost Calculator, we started experiencing an issue.The first two fields at the top are not appearing in the email notifications. Even though customers fill out these fields, they show up as empty in the email.Could you please check what might be causing this problem? https://ibb.co/fhgGJXN https://ibb.co/97MDYMN This topic was modified 2 months, 1 week ago by proofbilisim . The page I need help with: [ log in to see the link] Hello, Thank you for reaching out. Please make sure that you didn’t reconfigure the email settings in the cost calculator settings or in the global settings. If you have difficulties, it is recommended to create a support ticket, in order to be of better assistance [ support ] Best regards I solved another way ty.I Transported 2 text fields to confirmation page. Great to know. Thank you for updating us regarding this isssue Best regards

Commercial Context

Opportunity

lead capture reliability

Calculator lead-capture reliability for protecting form submissions and lead routing

Buyer: marketing teams, agencies, and lead-generation site owners

Wedge: monitor calculator submissions, notification delivery, spam, and CRM handoffs

Proof Blocked card complete market

Analysis

codex:gpt-5.5

Summary: After a Cost Calculator update, the first two customer-filled fields are blank in notification emails until the user works around it.

Evidence quote: the first two fields at the top are not appearing in the email notifications.

Affected feature: calculator email fields

bugs calculator email fields

Plugin

API

Cost Calculator Builder

30.0K active installs · 3.0M downloads · rating 90.0

calculator calculator form builder cost calculator cost estimation shipping calculator

Comments

3 shown

juliastylemixthemes 2026-03-18T13:09:00+00:00

Hello, Thank you for reaching out. Please make sure that you didn’t reconfigure the email settings in the cost calculator settings or in the global settings. If you have difficulties, it is recommended to create a support ticket, in order to be of better assistance [ support ] Best regards

proofbilisim 2026-03-18T14:06:00+00:00

I solved another way ty.I Transported 2 text fields to confirmation page.

juliastylemixthemes 2026-03-19T08:55:00+00:00

Great to know. Thank you for updating us regarding this isssue Best regards