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neverending lost backups…

UpdraftPlus: WP Backup & Migration Plugin · support · 2026-06-05T09:28:00+00:00

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Pat unresolved
Hi there. I am using your plugin on several website for years and it is great help. However I have one website, with neverending problems. I tried to uninstall and re install the plugin several times. The webhoster is O2Switch. In Website admin, there is a list of “Existing backups”, 4. But on FTP server only the last one exists… Thank for an help. This topic was modified 5 days, 2 hours ago by Pat . Can you post your backup log using a tools such as pastebin.com ? where can I find backup log from UpDraft ? Hi, In the backup/restore tab https://snipboard.io/It4Sk5.jpg Thanks @vupdraft . The problem is, when a backup has disapeared the log file vanished too… https://snipboard.io/SiHdIF.jpg Hi, Can you send me the log from this backup https://snipboard.io/T4oA8N.jpg Thank you. Here is the log. https://pastebin.com/PPvnPH6H Hi, It looks like when you are running manual backups, you are not sending them to your remote storage: https://snipboard.io/SroG2e.jpg When doing a manual backup, please ensure that you have the option to “Send this backup to remote storage is checked and that your remote storage is selected: https://snipboard.io/cmxCpM.jpg Thank you @vupdraft for your help. Actually I have never used the option for remote storage. I am doing the same on several other websites and the backups are stored on website FTP server. Only on that website the backups disapear after some time.

Comments

8 shown
vupdraft 2026-06-05T12:39:00+00:00

Can you post your backup log using a tools such as pastebin.com ?

Pat 2026-06-05T13:25:00+00:00

where can I find backup log from UpDraft ?

vupdraft 2026-06-07T21:36:00+00:00

Hi, In the backup/restore tab https://snipboard.io/It4Sk5.jpg

Pat 2026-06-08T06:29:00+00:00

Thanks @vupdraft . The problem is, when a backup has disapeared the log file vanished too… https://snipboard.io/SiHdIF.jpg

vupdraft 2026-06-08T19:06:00+00:00

Hi, Can you send me the log from this backup https://snipboard.io/T4oA8N.jpg

Pat 2026-06-09T07:28:00+00:00

Thank you. Here is the log. https://pastebin.com/PPvnPH6H

vupdraft 2026-06-09T17:19:00+00:00

Hi, It looks like when you are running manual backups, you are not sending them to your remote storage: https://snipboard.io/SroG2e.jpg When doing a manual backup, please ensure that you have the option to “Send this backup to remote storage is checked and that your remote storage is selected: https://snipboard.io/cmxCpM.jpg

Pat 2026-06-10T07:07:00+00:00

Thank you @vupdraft for your help. Actually I have never used the option for remote storage. I am doing the same on several other websites and the backups are stored on website FTP server. Only on that website the backups disapear after some time.