Netfirms not sending

I have used Mailpoet on Netfirms for years — cannot send even using the test configuration button for “other” sender (Netfirms, not Mailpoet). I have turned-on “log all” to no efect.. Here are the advanced info reuested MailPoet System Status Report Generated: 2026-05-16T01:39:20.270Z Site & Account Site name: MAPAAdmin Email: newsletter@musicatpennalps.org MailPoet Premium/MSS key: (check_error; premium: check_error) Plugin installed at: 2022-06-13 22:34:02 Installed via WooCommerce onboarding wizard: no Total subscribers: 953 Versions MailPoet Free: 5.26.1 MailPoet Premium: N/A WordPress: 6.9.4 PHP: 8.4.7 Database: 5.7.44-log Action Scheduler: 3.9.3 Environment Web server: Apache Server OS: Linux sitea-web492.eigbox.net 5.14.0-611.54.3.el9_7.x86_64 #1 SMP PREEMPT_DYNAMIC Thu May 7 16:31:24 EDT 2026 x86_64 Multisite: No Current theme: Twenty Ten (version 4.5) WordPress language: en_US WordPress timezone: America/New_York WordPress & PHP Config WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: 512M WP_DEBUG: none PHP max_execution_time: 30 PHP memory_limit: 512M PHP upload_max_filesize: 2M PHP post_max_size: 8M Active Plugins (13) Akismet Anti-spam: Spam Protection: by Automattic – Anti-spam Team – 5.7 Donation Button: by mbj-webdevelopment – 4.0.0 Accept Donations with PayPal & Stripe: by Scott Paterson – 1.5.4 Jotform oEmbed: by Jotform.com – 1.3.3 MailPoet: by MailPoet – 5.26.1 MalCare WordPress Security Plugin – Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 6.44 My Calendar – Accessible Event Manager: by Joe Dolson – 3.7.10 My Tickets: by Joe Dolson – 2.1.2 Donations via PayPal: by Tips and Tricks HQ, Johan Steen – 1.9.11 Relevanssi: by Mikko Saari – 4.27.0 Wordfence Assistant: by Wordfence – 1.0.10 WP Force SSL: by WebFactory Ltd – 1.68 MailPoet 2: by MailPoet – 2.22 Sending Configuration Sending method: PHPMail Send all site’s emails with: default WordPress sending method Sending frequency: 200 emails every 60 minutes Default FROM address: newsletter@musicatpennalps.org Default Reply-To address: newsletter@musicatpennalps.org Bounce email address: newsletter@musicatpennalps.org Connection to MailPoet Sending Service Enabled: no Reachable: yes Ping response: 200 HTTP status code API key state: check_error Premium key state: check_error Task Scheduler / Cron Status: active Task Scheduler method: Action Scheduler Ping URL: https://www.musicatpennalps.org?mailpoet_router&endpoint=cron_daemon&action=ping Accessible: none Ping response: cURL error 28: Operation timed out after 5002 milliseconds with 0 bytes received Last updated: May 15, 2026 9:39 pm Last run started: May 15, 2026 9:39 pm Last run completed: May 15, 2026 9:39 pm Last seen error: none Action Scheduler Status Storage type: DBStore Next trigger run: May 15, 2026 9:41 pm Last trigger run: May 15, 2026 9:39 pm Last worker run: May 15, 2026 9:39 pm Sending Queue Status: running Started at: May 12, 2026 11:05 pm Sent emails: 0 Retry attempt: none Retry at: unknown Error: none Total completed tasks: 28 Total running tasks: 0 Total paused tasks: 0 Total cancelled tasks: 0 Total scheduled tasks: 0 Data Inconsistency Orphaned sending tasks: 0 Orphaned sending task subscribers: 0 Sending queue without newsletter: 0 Orphaned subscriptions: 0 Orphaned links: 0 Orphaned newsletter posts: 0 Cron Accessible Unknown Status running Last updated May 15, 2026 9:39 pm Last run started May 15, 2026 9:39 pm Last run completed May 15, 2026 9:39 pm Last seen error none Last seen error date unknown WP Cron / Action Scheduler Status Version 3.9.3 Storage type DBStore Next trigger run May 15, 2026 9:41 pm Last trigger run May 15, 2026 9:39 pm Last worker run May 15, 2026 9:39 pm Sending Queue Status running Started at May 12, 2026 11:05 pm Sent emails 0 Retry attempt none Retry at none Error none Total completed tasks 28 Total running tasks 0 Total paused tasks 0 Total cancelled tasks 0 Total scheduled tasks 0 Scheduled sending tasks Id Email Subscriber Priority Scheduled at Updated at Action Nothing to show. Id Email Subscriber Priority Scheduled at Updated at Action Cancelled sending tasks Id Email Subscriber Priority Cancelled at Updated at Action Nothing to show. Id Email Subscriber Priority Cancelled at Updated at Action Running sending tasks Id Email Subscriber Priority Updated at Action Nothing to show. Id Email Subscriber Priority Updated at Action Paused sending tasks Id Email Subscriber Priority Updated at Nothing to show. Id Email Subscriber Priority Updated at Completed sending tasks Id Email Subscriber Priority Updated at 2079 Penn Alps August 19th Concert Multiple subscribers 5 August 15, 2023 10:20 am 2076 Penn Alps August 19th Concert Press Release Multiple subscribers 5 August 14, 2023 3:28 pm 2043 Penn Alps August 12th Concert Multiple subscribers 5 August 8, 2023 6:43 pm 2040 Penn Alps August 12th Concert Press Release Multiple subscribers 5 August 8, 2023 12:04 pm 2006 Penn Alps August 5th Concert Multiple subscribers 5 August 1, 2023 2:55 pm 2002 Penn Alps August 5th Concert Press Release Multiple subscribers 5 July 31, 2023 3:48 pm 1956 Music at Penn Alps Scholarship Press Release Multiple subscribers 5 July 25, 2023 9:58 pm 1953 Music at Penn Alps Scholarship Press Release Multiple subscribers 5 July 25, 2023 8:06 pm 1916 BSO at FSU ! Multiple subscribers 5 July 20, 2023 1:46 pm 1908 Penn Alps July 22 Concert Multiple subscribers 5 July 18, 2023 11:59 am 1905 Penn Alps July 22 Concert Press Release Multiple subscribers 5 July 16, 2023 4:27 pm 1867 Penn Alps July 15 Concert Announcement Multiple subscribers 5 July 11, 2023 11:08 am 1864 Penn Alps July 15 Concert Press Release Multiple subscribers 5 July 9, 2023 9:20 pm 1794 Penn Alps July 1 Concert Multiple subscribers 5 June 27, 2023 3:41 pm 1791 Penn Alps July 1 Concert Press Release [corrected] Multiple subscribers 5 June 26, 2023 11:57 am 1737 Music at Penn Alps June 24 Concert Multiple subscribers 5 June 21, 2023 10:59 am 1734 Music at Penn Alps June 24 Concert Press Release Multiple subscribers 5 June 19, 2023 11:10 am 411 Music at Penn Alps Suggests: Sept 8, 8pm, Albino Mbie Multiple subscribers 5 September 4, 2022 8:06 pm 404 Music at Penn Alps Suggests: Sept 7 & 8 Violin/Piano Recitals Multiple subscribers 5 September 3, 2022 8:42 pm 368 Music at Penn Alps August 27 Concert Reminder Multiple subscribers 5 August 26, 2022 6:41 pm Hi @joem5636 , I see there is cURL error 28: Operation timed out after 5002 milliseconds with 0 bytes received error in the Task Scheduler / Cron section. Can you please follow this guide https://kb.mailpoet.com/article/311-curl-issue-28-timeout to see if it resolves?