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Negative balance problem

Wallet System for WooCommerce – Digital Wallet, Buy Now Pay Later (BNPL), Instant Cashback, Referral program, Partial & Subscription Payments · support · 2025-06-25T23:08:00+00:00

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nosferathum resolved
Hello. I’m testing the free version. I’ve activated the negative balance option. I was expecting the wallet payment option to still appear for users without ballance, but it doesn’t. Why? Can the negative ballance usage be restricted to some users? Thank you. Hello , Thank you for sharing your query with us! In reference to your query , currently only admin can make user wallet negative in our free version and if you want user to use negative balance for payment even though there wallet balance is 0 then you can check our pro version for it. Also currently admin cannot restrict negative balance usage to specific user in our plugin. Regards

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Abhay-WP Swings 2025-06-26T05:48:00+00:00

Hello , Thank you for sharing your query with us! In reference to your query , currently only admin can make user wallet negative in our free version and if you want user to use negative balance for payment even though there wallet balance is 0 then you can check our pro version for it. Also currently admin cannot restrict negative balance usage to specific user in our plugin. Regards