Conversation
supportGood evening, how can I add the negative balance to the shopping cart? Example: I have -10 euros in my wallet, so I am in the negative. I am going to buy something for 5 euros. Then in the shopping cart before payment, 5 + 10 euros are added, totaling 10 euros, which is the purchase of the product plus putting my wallet in the positive.
Hello , Thank you for using our plugin! In reference to your query , user needs to first add balance in order to change the wallet balance to positive from negative balance and then they can use the wallet for purchase. Regards
Good morning, but currently it allows you to make purchases even if the wallet balance is negative, it does not force you to regularize said amount.
Hello , Currently, user can still use their wallet and increase their wallet negative balance. Thank you
Is there any way or script to change that and force the balance to always be restored to positive?
Hello , Currently, we don’t have any limitation of a negative balance in our free version of the plugin but you can connect with our support team for this issue and they will try to provide you with a possible solution for it Thank you
I found a solution on my own, link to a guide: https://lignux.com/obligar-a-pagar-el-saldo-negativo-en-wallet-system-for-woocommerce-antes-de-hacer-una-compra-en-woocommerce/
Hello , Thank you for the suggestion! We will review this feature to improve the negative balance support functionality and will ensure to include it in our plugin updates in the near future. Regards,
Hello , Thank you for using our plugin! In reference to your query , user needs to first add balance in order to change the wallet balance to positive from negative balance and then they can use the wallet for purchase. Regards
Good morning, but currently it allows you to make purchases even if the wallet balance is negative, it does not force you to regularize said amount.
Hello , Currently, user can still use their wallet and increase their wallet negative balance. Thank you
Is there any way or script to change that and force the balance to always be restored to positive?
Hello , Currently, we don’t have any limitation of a negative balance in our free version of the plugin but you can connect with our support team for this issue and they will try to provide you with a possible solution for it Thank you
I found a solution on my own, link to a guide: https://lignux.com/obligar-a-pagar-el-saldo-negativo-en-wallet-system-for-woocommerce-antes-de-hacer-una-compra-en-woocommerce/
Hello , Thank you for the suggestion! We will review this feature to improve the negative balance support functionality and will ensure to include it in our plugin updates in the near future. Regards,