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Multisite Capabilities Issue

Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App · support · 2026-05-12T19:52:00+00:00

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Arianna Story resolved
Hi, all – I’d like to report an issue that we’ve been having with Post SMTP for a while. I submitted a PR for it last April, but it doesn’t look like it’s been looked at yet. We have Post SMTP installed on a multisite network, but not as a Network-wide activation. When an administrator on any site in the network activates PostSMTP, it runs capability setup on all sites in the network. Conversely, when it is deactivated, it removes the capabilities for all sites in the network. This has the effect of a single administrator being able to nuke capabilities for every site in a network without realizing what they’ve done and without any sort of notification. Could y’all take a look when you get a chance? – Arianna Hi Arianna, Thank you for the detailed report and for taking the time to submit a PR for this as well. We understand the concern here, especially in multisite environments where capability handling across the network can have unintended consequences if activation/deactivation logic is applied globally. We’ve forwarded your findings and the related behavior to our technical team for further analysis and review, including the PR reference and the multisite activation context you described. Thank you again for bringing this to our attention. Hi Arianna, Thank you again for reporting this issue and for submitting the PR earlier. I’m pleased to let you know that we have now fixed the issue internally. Kindly download and apply the patch for testing on your multisite environment. The fix will also be included officially in the upcoming plugin releases. We really appreciate the detailed explanation and the time you took to identify the multisite capability handling behavior.

Comments

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M Aqib Khan 2026-05-13T06:14:00+00:00

Hi Arianna, Thank you for the detailed report and for taking the time to submit a PR for this as well. We understand the concern here, especially in multisite environments where capability handling across the network can have unintended consequences if activation/deactivation logic is applied globally. We’ve forwarded your findings and the related behavior to our technical team for further analysis and review, including the PR reference and the multisite activation context you described. Thank you again for bringing this to our attention.

M Aqib Khan 2026-05-20T04:52:00+00:00

Hi Arianna, Thank you again for reporting this issue and for submitting the PR earlier. I’m pleased to let you know that we have now fixed the issue internally. Kindly download and apply the patch for testing on your multisite environment. The fix will also be included officially in the upcoming plugin releases. We really appreciate the detailed explanation and the time you took to identify the multisite capability handling behavior.