WPIntell

Source evidence

Multilists appears but it doesn’t work

Add-on WooCommerce – MailPoet 3 · support · 2020-08-27T08:53:00+00:00

complaintsentiment
highseverity
1.0relevance
10replies
Evidence linked to opportunitycommercial context

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Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

5 / 34 rows with source links

14.7% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

29 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support
trint unresolved
Hello, i was looking for a solution to have mulitilist subscription at checkout. I tried your extension, It shows multilists at checkout so I translate it integraly and when I tested it, it doesn’t work. It doesn’t send optin-email and customers email doesn’t appear in back office. I don’t understand. Here is my configuration : Wordpress : 5.5 Woocommerce : 4.4.1 Mailpoet 3 Mailpoet 3 Premium Custom theme Please, any help is really appreciated. All the best. Pierre This topic was modified 5 years, 9 months ago by trint . Hi again, I just made a test on a new “light” website Wordpress : 5.5 Woocommerce : 4.4.1 Mailpoet 3 Mailpoet 3 Premium Storefront theme Only this, and it’s the same it doesn’t work. Do I need the pro version of the extension with Mailpoet 3 Premium ? Keep me in touch. Best. Pierre Hello All, We will be back to our plugin issue soon. Sorry for the inconvenience. Hello @ehsanahmed , Many thanks for your answer. Have you an idea about delay ? I have to deliver the website to my client next week. All the best. Pierre Hello, I saw my client this morning, any news ? Many thanks in advance. Best regards. Pierre Hello everybody, I’m sorry to be pushy, my client ask me again this functionality. Do you have some news from your side ? All the best. Pierre Hello @trint , You will be happy to know that we just release an updated version of “Add-on WooCommerce – MailPoet 3”. You can check it now. We are waiting for your valuable feedback. Thank you. Hello @abdultikweb , Thank you for coming back to me, I really appreciate. I’ve installed the update on my test website (the one with storefront) and it seems it doesn’t work. Customer email adress appear but as unsubscribed and I didn’t receive email confirmation (double opt-in). Maybe I need to reset settings ? If you have an idea, let me know. All the best. Pierre Hello @trint , I am getting everything ok here. – Do you have any error log or message against this issue? Hi @abdultikweb , thanks for your feedback, no I have no error message. I’ll test it again on another website in the coming days. I’ll keep you in touch. Best regards. Pierre This reply was modified 5 years, 8 months ago by trint . Hello @trint , If you face any problem please let us know. And I also want to inform you that Mailpoet has released a new version. I hope you will not get the same issue again. Thank you.

Comments

10 shown
trint 2020-08-27T09:54:00+00:00

Hi again, I just made a test on a new “light” website Wordpress : 5.5 Woocommerce : 4.4.1 Mailpoet 3 Mailpoet 3 Premium Storefront theme Only this, and it’s the same it doesn’t work. Do I need the pro version of the extension with Mailpoet 3 Premium ? Keep me in touch. Best. Pierre

Tikweb WP support 2020-08-28T12:17:00+00:00

Hello All, We will be back to our plugin issue soon. Sorry for the inconvenience.

trint 2020-08-30T09:35:00+00:00

Hello @ehsanahmed , Many thanks for your answer. Have you an idea about delay ? I have to deliver the website to my client next week. All the best. Pierre

trint 2020-09-02T14:16:00+00:00

Hello, I saw my client this morning, any news ? Many thanks in advance. Best regards. Pierre

trint 2020-09-16T10:28:00+00:00

Hello everybody, I’m sorry to be pushy, my client ask me again this functionality. Do you have some news from your side ? All the best. Pierre

wordpresstikweb 2020-09-29T06:54:00+00:00

Hello @trint , You will be happy to know that we just release an updated version of “Add-on WooCommerce – MailPoet 3”. You can check it now. We are waiting for your valuable feedback. Thank you.

trint 2020-09-29T08:02:00+00:00

Hello @abdultikweb , Thank you for coming back to me, I really appreciate. I’ve installed the update on my test website (the one with storefront) and it seems it doesn’t work. Customer email adress appear but as unsubscribed and I didn’t receive email confirmation (double opt-in). Maybe I need to reset settings ? If you have an idea, let me know. All the best. Pierre

wordpresstikweb 2020-09-29T13:28:00+00:00

Hello @trint , I am getting everything ok here. – Do you have any error log or message against this issue?

trint 2020-09-30T13:05:00+00:00

Hi @abdultikweb , thanks for your feedback, no I have no error message. I’ll test it again on another website in the coming days. I’ll keep you in touch. Best regards. Pierre This reply was modified 5 years, 8 months ago by trint .

wordpresstikweb 2020-09-30T13:42:00+00:00

Hello @trint , If you face any problem please let us know. And I also want to inform you that Mailpoet has released a new version. I hope you will not get the same issue again. Thank you.