Source evidence

“More posts” text missing from Author Box

Molongui Authorship – Author Boxes, Guest Authors & Co-Authors for WordPress · support · 2024-06-26T04:25:00+00:00

Molongui Authorship – Author Boxes, Guest Authors & Co-Authors for WordPress plugin evidence original source source API

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mediumseverity

0.78relevance

2replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

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Conversation

support

theteenagermag resolved

The text and link for “More posts” (in my case “More articles”) below the author name in the author box is suddenly missing. Only the separator is showing followed by a blank space where the “More articles” link used to be. How do I fix this? The page I need help with: [ log in to see the link] Hi @theteenagermag , Thank you for reaching out! I understand the issue you’re experiencing. It seems that while the markup is present, the text and link for ‘More articles’ are missing. Could you please confirm if there’s any custom snippet filtering the content displayed? If not, would it be possible for me to access the admin area to investigate further? As we haven’t heard back from you in more than a month, we are closing this ticket now. Hopefully you have figured out how to fix the issue. If you didn’t, feel free to re-open this ticket and we will be happy to assist you. Thanks!

Commercial Context

Opportunity

content publishing operations

Author Bio publishing workflow assurance for keeping publishing, media, and editorial handoffs consistent

Buyer: publishers, content teams, and agencies

Wedge: check author bio publishing, media, metadata, and editorial handoffs before content goes live

Investigate Pain card complete market

Analysis

heuristic-v1

Summary: “More posts” text missing from Author Box: users show bugs, missing feature, support pain that may indicate a product gap.

Evidence quote: “More posts” text missing from Author Box The text and link for “More posts” (in my case “More articles”) below the author name in the author box is suddenly missing.

Affected feature: bugs

bugs missing feature support value

Plugin

API

Molongui Authorship – Author Boxes, Guest Authors & Co-Authors for WordPress

10.0K active installs · 582.0K downloads · rating 94.0

author bio author box co-authors guest author multiple authors

Comments

2 shown

Molongui 2024-06-26T07:23:00+00:00

Hi @theteenagermag , Thank you for reaching out! I understand the issue you’re experiencing. It seems that while the markup is present, the text and link for ‘More articles’ are missing. Could you please confirm if there’s any custom snippet filtering the content displayed? If not, would it be possible for me to access the admin area to investigate further?

Molongui 2024-07-31T10:54:00+00:00

As we haven’t heard back from you in more than a month, we are closing this ticket now. Hopefully you have figured out how to fix the issue. If you didn’t, feel free to re-open this ticket and we will be happy to assist you. Thanks!