Source evidence

Modal close button not working

Team Members Showcase · support · 2025-06-19T13:34:00+00:00

Team Members Showcase plugin evidence original source source API

neutralsentiment

mediumseverity

0.53relevance

3replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

4 / 26 rows with source links

15.4% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

22 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

jamesjoy resolved

On the modal popup the close button does not work. It jump up slightly but does not close. If you hold the mouse button down and then move to the new position and let go it then does close. Not sure what is causing this. The page I need help with: [ log in to see the link] Hi, This is conflict with the theme you are using, this is common to happen. You have to apply the little custom CSS below: .wps-team--modal button.mfp-close:active { top: 30px; } @media only screen and (max-width: 480px) { .wps-team--modal button.mfp-close:active { top: 20px; } } We have added this is code in our plugin, it will be available at the next release. So you can either wait for the update or temporarily add this code and remove it once you update the plugin. Hi, Please upgrade the plugin, and remove the above CSS. Because we have added the necessary CSS in this update. Thanks! Thanks We have done this, and this is ok, but a minor issue is that there is no back button/arrow. There is a forward one but not a back. James

Commercial Context

Opportunity

member and course operations

Team Members paid-access operations for protecting paid access, course delivery, and subscriber operations

Buyer: course creators, membership businesses, and agencies

Wedge: monitor team members access rules, course delivery, subscriber billing, and support-heavy failures

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Modal close button not working: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence quote: Modal close button not working On the modal popup the close button does not work.

Affected feature: bugs

bugs compatibility support

Plugin

API

Team Members Showcase

4.0K active installs · 98.6K downloads · rating 98.0

staff directory team members team showcase team slider wordpress team plugin

Comments

3 shown

akramkhanrasheed 2025-06-20T14:11:00+00:00

Hi, This is conflict with the theme you are using, this is common to happen. You have to apply the little custom CSS below: .wps-team--modal button.mfp-close:active { top: 30px; } @media only screen and (max-width: 480px) { .wps-team--modal button.mfp-close:active { top: 20px; } } We have added this is code in our plugin, it will be available at the next release. So you can either wait for the update or temporarily add this code and remove it once you update the plugin.

akramkhanrasheed 2025-06-26T03:51:00+00:00

Hi, Please upgrade the plugin, and remove the above CSS. Because we have added the necessary CSS in this update. Thanks!

jamesjoy 2025-06-26T09:02:00+00:00

Thanks We have done this, and this is ok, but a minor issue is that there is no back button/arrow. There is a forward one but not a back. James