Source evidence

Mobile responsive issue

Easy Image Collage · support · 2021-07-14T04:16:00+00:00

Easy Image Collage plugin evidence original source source API

mixedsentiment

mediumseverity

0.85relevance

2replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

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Conversation

support

Shilpa Kerur resolved

Hi, Recently I am seeing some mobile responsiveness issue with the collage. Only half of the collage is displayed in portrait mode and the full collage is displayed in landscape mode. The rest of the page or images does not have this responsive issue. I am using one of the Feast themes. Can you help please? Regards, Shilpa The page I need help with: [ log in to see the link] I’m seeing a JavaScript error in the console, breaking our responsive functionality. Are you using any JavaScript optimization plugins/features? As part of WP Rocket, for example? Could you try deactivating that for a second and see if it works then? Hi Brecht, Thanks a lot for your quick response. You are right, this was due to the speed optimization feature I was using. On disabling the feature the collages are displaying responsively in mobile. Regards, Shilpa

Commercial Context

Opportunity

content publishing operations

Gallery publishing workflow assurance for keeping publishing, media, and editorial handoffs consistent

Buyer: publishers, content teams, and agencies

Wedge: check gallery publishing, media, metadata, and editorial handoffs before content goes live

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Mobile responsive issue: users show bugs, compatibility, performance pain that may indicate a product gap.

Evidence quote: Mobile responsive issue Hi, Recently I am seeing some mobile responsiveness issue with the collage.

Affected feature: bugs

bugs compatibility performance missing feature

Plugin

API

Easy Image Collage

4.0K active installs · 118.5K downloads · rating 94.0

collage gallery grid image photo

Comments

2 shown

Brecht 2021-07-14T06:54:00+00:00

I’m seeing a JavaScript error in the console, breaking our responsive functionality. Are you using any JavaScript optimization plugins/features? As part of WP Rocket, for example? Could you try deactivating that for a second and see if it works then?

Shilpa Kerur 2021-07-14T07:25:00+00:00

Hi Brecht, Thanks a lot for your quick response. You are right, this was due to the speed optimization feature I was using. On disabling the feature the collages are displaying responsively in mobile. Regards, Shilpa