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supportHello I chose the set up below and my order IDs jumped from 202506-25 to 202506-27. No order were deleted between these 2 order IDs. Can you help resolve this issue ? Thanks This topic was modified 11 months ago by weyabeads .
Hi @weyabeads , Thanks for reaching out. We are not able to replicate the issue. Kindly share the following details for a better understanding of the issue. Full screenshot of WooCommerce order list page (WooCommerce > Orders). WooCommerce system status report (WooCommerce > Status > System status > Get system report). If any draft orders were placed after order number 202506-25. Please mask any user-sensitive information when sharing the details requested above. You may share the details via this link if you have any privacy concerns.
Hello For privacy concerns, I’ve now sent the details requested via the link you provided. There’s no draft order after order number 202506-25 Thanks
Hi @weyabeads , Thank you for the update. Since we are already continuing the conversation under support ticket #84673, we will proceed to mark this thread as resolved.
Hi @weyabeads , Thanks for reaching out. We are not able to replicate the issue. Kindly share the following details for a better understanding of the issue. Full screenshot of WooCommerce order list page (WooCommerce > Orders). WooCommerce system status report (WooCommerce > Status > System status > Get system report). If any draft orders were placed after order number 202506-25. Please mask any user-sensitive information when sharing the details requested above. You may share the details via this link if you have any privacy concerns.
Hello For privacy concerns, I’ve now sent the details requested via the link you provided. There’s no draft order after order number 202506-25 Thanks
Hi @weyabeads , Thank you for the update. Since we are already continuing the conversation under support ticket #84673, we will proceed to mark this thread as resolved.