Source evidence

Minicart clicking on +/- doesn’t work

Better Usability for WooCommerce · support · 2023-02-07T11:31:00+00:00

Better Usability for WooCommerce plugin evidence original source source API

complaintsentiment

mediumseverity

0.93relevance

2replies

Evidence linked to opportunitycommercial context

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Conversation

support

chenvegan unresolved

Hi there, Thanks for a great plugin – I’m a developer and still, I’m using a lot of features this plugin provides (in the PRO version)! Unfortunately, with one of them I’m having issues: Sometimes (and I couldn’t figure out when exactly), when I click on a product’s plus/minus button in the minicart (provided by Elementor in the header section), there’s seems to be an issue with one of your JS files (minicart.js) – please see error message from console. The quantity of the product, following to clicking on the inc/decreasing button, does not change! (Probably because of that JS failure). Can you please provide help on this matter? I’d like that a lot. Thanks, Chen. PS if the screenshot isn’t loading, here’s the error-text from the console: Uncaught TypeError: Cannot read properties of undefined (reading ‘siblings’) at ProductAddToCart.handleAddedToCart (product-add-to-cart.023d7d31fbf96c3dbdfc.bundle.min.js:2:2950) at HTMLBodyElement. (product-add-to-cart.023d7d31fbf96c3dbdfc.bundle.min.js:2:3405) at HTMLBodyElement.dispatch (jquery.min.js?ver=3.6.1:2:43064) at y.handle (jquery.min.js?ver=3.6.1:2:41048) at Object.trigger (jquery.min.js?ver=3.6.1:2:71659) at HTMLBodyElement. (jquery.min.js?ver=3.6.1:2:72254) at Function.each (jquery.min.js?ver=3.6.1:2:3003) at s.fn.init.each (jquery.min.js?ver=3.6.1:2:1481) at s.fn.init.trigger (jquery.min.js?ver=3.6.1:2:72230) at Object.success (minicart.js?ver=6.1.1:85:44) The page I need help with: [ log in to see the link] Any update, please? Hello Sir, Without have the full install clone, i have difficult to dianostic these errors unfortunately Maybe you can edit this file minicart.js and comment / deactivate parts of the code (try and fail) to understand where the issue was coming? If you didn’t progress please send (if possible) the install clone using Duplicator – Send to moiseh [at] gmail [dot] com

Commercial Context

Opportunity

checkout and revenue assurance

Checkout revenue assurance for protecting checkout revenue and order operations

Buyer: store owners and WooCommerce agencies

Wedge: monitor checkout failures, handoffs, and revenue-impacting exceptions

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Minicart clicking on +/- doesn’t work: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence quote: Minicart clicking on +/- doesn’t work Hi there, Thanks for a great plugin – I’m a developer and still, I’m using a lot of features this plugin provides (in the PRO version)!

Affected feature: elementor

bugs compatibility missing feature support

Plugin

API

Better Usability for WooCommerce

800 active installs · 62.9K downloads · rating 98.0

ajax checkout usability ux woocommerce

Comments

2 shown

chenvegan 2023-02-20T15:46:00+00:00

Any update, please?

moiseh 2023-02-21T12:09:00+00:00

Hello Sir, Without have the full install clone, i have difficult to dianostic these errors unfortunately Maybe you can edit this file minicart.js and comment / deactivate parts of the code (try and fail) to understand where the issue was coming? If you didn’t progress please send (if possible) the install clone using Duplicator – Send to moiseh [at] gmail [dot] com