Conversation
supportHi! I am using MainWP and its mentioned that WP Activity Log is a 3rd party integration. I am doing some testing and have noticed that if a “target” site already has WP Activity Log installed, then the MainWP site gets loaded with it is well, all the log sources of the child sites appear, and I am able to filter by site in the drop down menu. However, if MainWP is already configured and I load WP Activity Log on a new child site, it does not reflect in either the parent WP Activity Log or in the MainWP Activity Log. The only way I have been able to get a site to appear in MainWP is by deleting the plugin (and all of its install data) on the Parent install, and re-install it again. This isn’t something i’d like to have to do each time a new site is added under our management. Hoping to get some input on how to fix this. Currently one of the target sites is not showing, it is running the following: ### WordPress Environment ### Home URL: https://alc***********.com Site URL: https://alc***********.com WP Content Path: /home/alc***********ing/public_html/wp-content WP Path: /home/alc***********ing/public_html/ WP Version: 6.9 WP Multisite: – PHP Memory Limit: 256 MB WP Debug Mode: – Language: en_US ### Server Environment ### Server Info: Apache PHP Version: 8.1.29 PHP Post Max Size: 128 MB PHP Time Limit: 180 PHP Max Input Vars: 1700 ZipArchive: ✔ cURL: ✔ mail: ✔ MySQL Version: 8.0.39 Max Upload Size: 128 MB DOMDocument: ✔ WP Remote Get: ✔ WP Remote Post: ✔ GD Library: bundled (2.1.0 compatible) ### Active Plugins (20) ### >BackWPup: by BackWPup – WordPress Backup & Restore Plugin >Broken Link Checker: by WPMU DEV >CookieYes | GDPR Cookie Consent: by CookieYes >Disable Comments: by WPDeveloper >Duplicate Menu: by Jon Christopher >Yoast Duplicate Post: by Enrico Battocchi & Team Yoast >Avada Builder: by ThemeFusion >Avada Core: by ThemeFusion >reCaptcha by BestWebSoft: by BestWebSoft >Gravity Forms Zero Spam: by GravityKit >Login Logo: by Mark Jaquith >MainWP Child: by MainWP >Post SMTP: by Post SMTP >SeedProd Pro: by SeedProd >Simple History: by Pär Thernström >Yoast SEO: by Team Yoast >WP Crontrol: by John Blackbourn >WP Activity Log: by Melapress >Smush: by WPMU DEV WPS Hide Login: by WPServeur NicolasKulka wpformation The page I need help with: [ log in to see the link]
Hi there @409industries , Thanks for reporting this – it sounds like an interesting case and we’ll definitely look into it. I’ll run some tests on my end to see if I can reproduce the behavior you’re experiencing with MainWP not showing new sites after adding WP Activity Log. I’ll get back to you as soon as I have some findings, in a few working days max. Thanks for your patience!
Great! Thank you for taking a look, I appreciate it.
Hello again @409industries , Thank you for the detailed explanation. I attempted to reproduce this issue on my test environment but wasn’t able to replicate the behavior you’re describing. Here’s what I tested: Installed MainWP Dashboard and WP Activity Log on the parent site Connected a child site to MainWP Installed WP Activity Log on the child site after it was already connected The child site appeared correctly in the parent site’s activity log without needing to reinstall anything In my test, the child site’s logs were accessible immediately after installing WP Activity Log on it, even though the connection to MainWP was already established. To help us investigate this further, could you provide some additional details: Are you checking this through MainWP Dashboard activity log page, or viewing logs directly through WP Activity Log’s interface (outside MainWP dashboard)? After installing WP Activity Log on a new child site, have you tried refreshing the connection or syncing in MainWP’s dashboard to see if that triggers detection? This will help us narrow down what might be causing the difference between our setups.
Hi there @409industries , Thanks for reporting this – it sounds like an interesting case and we’ll definitely look into it. I’ll run some tests on my end to see if I can reproduce the behavior you’re experiencing with MainWP not showing new sites after adding WP Activity Log. I’ll get back to you as soon as I have some findings, in a few working days max. Thanks for your patience!
Great! Thank you for taking a look, I appreciate it.
Hello again @409industries , Thank you for the detailed explanation. I attempted to reproduce this issue on my test environment but wasn’t able to replicate the behavior you’re describing. Here’s what I tested: Installed MainWP Dashboard and WP Activity Log on the parent site Connected a child site to MainWP Installed WP Activity Log on the child site after it was already connected The child site appeared correctly in the parent site’s activity log without needing to reinstall anything In my test, the child site’s logs were accessible immediately after installing WP Activity Log on it, even though the connection to MainWP was already established. To help us investigate this further, could you provide some additional details: Are you checking this through MainWP Dashboard activity log page, or viewing logs directly through WP Activity Log’s interface (outside MainWP dashboard)? After installing WP Activity Log on a new child site, have you tried refreshing the connection or syncing in MainWP’s dashboard to see if that triggers detection? This will help us narrow down what might be causing the difference between our setups.